Job Description
Account Development Manager
We're looking for an Account Development Manager to join our team in London as part of our Sales function.
Your Role: You are responsible for retaining and growing revenue from a defined group of Advisory clients. You will work closely within the Account Development team to turn valuable knowledge of our Advisory clients and consultancy services into commercial conversations. You will also be responsible for the day-to-day running of existing key brand accounts to ensure that clients are maximizing their engagement with Contagious.
Key Responsibilities:
- Meet/exceed annual revenue targets
- Accurate and continuous commercial forecasting of repeat revenue conversations across your patch of clients
- Work with and support the Senior Account Development Manager and Lead Key Account Director in managing and developing the advisory client base for Contagious by identifying intelligent opportunities to upsell our consultancy services
- Maintain a strong relationship with key stakeholders so that you are clear on their challenges and can pinpoint exactly where the Contagious advisory service adds value for their business.
- Work in partnership with the advisory team to create an annual business plan to identify risk and growth opportunities as well as forecast & plan for overachievement of target. This will be reviewed on a monthly basis
- Work to identify client repeat revenue at risk and propose, manage and execute a plan devised to reduce risk and increase likelihood of continued spend
- Act as project manager for major ongoing agreements ensuring timelines and scopes are adhered to by working with the advisory team to schedule project deliveries, while planning for additional sales opportunities
- Ensure your knowledge of the Contagious Advisory product is constantly developing & increasing to further assist our client base. Use our CRM system to record, in a timely manner, accurate details of our relationships with clients and prospects
- Work closely with other commercial teams at Ascential, such as WARC and LIONS, where appropriate, to create a seamless sales experience for a prospect.
- Maintain a solutions-oriented, proactive work style to advance towards goals
- Partner with the Advisory team(s) to collaborate on account plans for all key/growth accounts
Your Experience:
- Track record in building relationships in person, online and via telephone
- Revenue responsibility in a previous role, B2B experience preferable
- Clear, concise communication skills
- Ability to interpret a brief from a client
- Extremely customer service oriented, passionate about exceeding expectations
- Ability to work on own initiative and manage a varied workload according to formal and natural deadlines
- Evidence of a drive and determination to hit targets
- Evidence of working within a team to achieve both individual and wider team goals
- Knowledge of Salesforce CRM system is preferable, but not mandatory
- Energetic, curious, can-do attitude
If you don't meet every single requirement, we'd still encourage you to apply. At Contagious, we are committed to creating a diverse, inclusive and authentic workplace, so if you are excited about this role we would still like you to apply.
Who are we?
Contagious is a creative and strategic intelligence firm that helps agencies and brands supercharge their marketing by learning from the world's most creative and effective companies and campaigns. Through its IQ intelligence platform, consulting services, training and events, Contagious inspires and enables marketers to deliver brave, effective and contagious creativity. Find out more at contagious.com.
Why Choose Us?
We strive for the highest standards in everything we do. But that’s not just for our customers. We want working for Ascential to be the best career move you’ve ever made.
Ascential is a people-powered company, and we’re committed to supporting each and every one of them.
We value output, not hours. Most of our roles ask for 1-2 days a week in your nearest office. But if that’s not possible for you, let’s talk. Flexible work conversations are actively encouraged here, and always will be.
If we inspire you, why not join and inspire us?
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