Job Description
Overview
Account Director
LOCATION: Bankside 3, Southwark Street, London
REPORTING: Copy Supervisor
ABOUT CDM:
As part of one of the world’s most admired healthcare advertising agencies, CDM London brings people, brands, ideas and innovation together to change real lives in extraordinary ways. Situated on the 8th floor of Omnicom’s Bankside HQ, CDM London has become one of the fastest growing agencies in London, consistently building strong client relationships to produce great work, resulting in a burgeoning creative reputation and a flourishing and growing business.
At CDM London we live and breathe by our values Substance, Style, Conviction and Grace. We understand medicine, know the data but strive to bring creativity to everything we do. We’re not afraid to stand by our point of view and understand how we communicate is key. And we care deeply about our work and the people we work with.
By challenging ourselves to incorporate these values into our day-to-day work, it creates a ‘lifechanging’ experience for our people, our clients and for patients.
Our commitment:
CDM London is an equal opportunity employer. We celebrate individuality and diversity and are committed to creating an inclusive environment and a sense of belonging for all employees.
For us, inclusivity and diversity aren’t “nice-to-have” – they’re central to our business strategy. The more inclusive we are, the more people feel they can bring their whole selves to work, the better our work will be.
As part of our commitment to creating an inclusive workplace we are proud to be a Disability Confident employer and have also signed the Time to Change Pledge. We know this is a journey and we are on our way.
What can we do for you? That’s the most important bit. We want everyone to have the best possible interview experience, so please do let us know if we can help in any way.
The role:
At CDM, account people are part of our clients’ extended team. Totally integral to their business, you’ll get to know our clients, proactively identify their needs and challenges, and deliver unexpected solutions that exceed expectations.
Reporting directly to a Senior Account Director on several exciting clients, this role offers a really strong balance development and freedom – you’ll get the support you need with the autonomy any AD looks for to own projects and relationships. You’ll also be working directly with scientific, strategic and creative staff in a supportive, collaborative and creative environment.
About you:
You will be passionate about health and creativity, and about the role that our work can play in promoting strong, well-informed decisions around health issues for all audiences. You will be someone who enjoys working collaboratively and will be able to speak from a strong basis of knowledge both internally and externally.
You are someone who thrives in a close team environment, working with and through others to solve business issues. Always seeking out solutions that work for all parties, you will use your experience and social understanding to influence both internally and externally. You’ll also be a firm believer in the importance of making work fun. It’s advertising, right? If we’re not having fun, we’re not doing it right.
Key responsibilities:
Client Management
- Key day-to-day team contact, liaising internally and externally (also with agency partners)
- Strong understanding of both strategic thinking and project delivery, and able to flex nimbly between the two
- High emotional intelligence, able to read a room and adapt communication for different audiences
- Great communication skills, both spoken and written, and able to communicate with confidence at all levels
- Conveys ideas and information in an effective and clear, concise manner, verbally and in writing, in individual and group situations
Commercial
- Understanding of the commercial side of an agency and how we make money – track record of running buttoned-up accounts with all the t’s crossed and the i's dotted
- Involvement in financial analysis (e.g. reconciliation) and budgeting across broad range of projects
Agency
- Imtegral and integrated member of the account team
- Formal and informal mentor to more junior member of staff (with line management responsibilities where appropriate)
- Active and enthusiastic participant in new business activity and pitches
Skills & Experience:
- Minimum of 6 years of healthcare agency experience, with existing experience at AD level a distinct advantage
- Experience of running the day to day of accounts, ideally regional and global levels
- Evidence of working across or with other disciplines, notably digital, will be a distinct advantage
- Fully proficient in all relevant software
- Travel required (Europe)
Please contact our talent acquisition team at eutap@omncicomhealthgroup.com, to find out more.