Job Description
Job Description
We are looking for an Account Executive to join our client - a great and growing lifestyle brand based in London.
STARTING SALARY : £27k - £30k base +commission +bonus, and benefits -
around £10k - £16k on top + great benefits
Sticking closely to the Head of Client Success, you’ll learn not just about our services, or the industry, but how to create fantastic and long-lasting business relationships.
You’ll get experience in a close knit and successful team and join a business in double digit growth.
The role will be one that supports all functions of the business - with a specific focus on onboarding new clients.
The Account Executive is responsible for:
- Onboarding new prospects, booking & ensuring meetings take place and educating the prospect pre- and post-meeting
- Upselling potential business users currently buying on our consumer gift platform
- Using our CRM system to keep their client list data up to date and staying on top of their tasks
- Supporting clients with their day-to-day needs, ensuring 1st class service
- Working across teams to provide swift responses to client requests
- Creating fantastic client relationships
- Providing reporting and analytics to both clients and team members
- Plan, prep and present presentations
- Be a key link between the Account Management team and the Orders and Partnerships team
- Have a strong working understanding of our core inhouse systems
- Work quickly to organise bespoke reward solutions
- Quickly understand our Zoho CRM system and help the rest of the ACM team in using the solution
- Oversee the build of the new client schemes, delivering against deadlines
- Work on internal development projects as assigned and proactively created from identified business needs
KNOWLEDGE, SKILLS AND EXPERIENCE
· Excellent presentation, interpersonal and communications skills, both verbal and written
· Critical thinking skills and naturally curious
· Quick to learn, technically astute and able to analyse and understand data
· Experience working with all the Microsoft Office suite
· Self-starter, able to work autonomously and as part of a team
· Ability to roll your sleeves up and get stuck in, at pace
· Patient and adaptable in an ever-changing environment
· An organised approach to work with great planning and time management skills;
· Strong interpersonal and communication skills;
· A personal commitment to learning
Do you want to start a career in Account Management and get lots of opportunities to learn and grow?
Apply below!