Account Executive Job In London

Job Description

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Kantar’s Profiles division is home to the world’s largest audience network.

With access to 170m+ people in over 100 global markets, we offer unrivalled global reach with local relevancy. Validated by industry leading anti-fraud technology, Kantar’s Profiles Audience Network delivers the most meaningful data with consistency, accuracy, and accountability – all at speed and scale.

Job Details

Kantar Profiles Division

Unleash your potential at Kantar's Profiles division, home to the world’s largest audience network.

Join our expert team in survey design, sampling methodologies, and data science, we leverage cutting-edge technology to provide our clients with seamless access to real people and unparalleled insights.

Backed by industry-leading anti-fraud technology, our Profiles Audience Network comprises over 170 million individuals, in more than 100 markets worldwide. Our clients include many of the world’s leading brands, who trust us to collect reliable insights.

Be part of a team that shapes the future of panel market research and drives results for brands everywhere!

Some key facts:

• Our team is made up of 600 people globally.
• We are present in 27 countries.
• Profiles currently holds a 10% share in the $3b panel industry but we have ambition, a robust 3-year business plan and the financial backing of our private equity owners (Bain Capital) to grow to be the #1 player in this sector.
• We provide an ideal environment for professional growth, offering:
  • A ‘start-up’ atmosphere in which you can make a big impact and get credit for it.
  • The chance to learn all aspects of the business and influence the decision-making process.
  • The opportunity to network and learn from highly experienced, senior members of our teams from across the business, globally.

The Role

The successful candidate will play a vital role in driving growth and building strong client relationships within Kantar Profiles.

The Account Executive plays a crucial role as the primary liaison for Kantar Profiles’ UK clients, handling requests for research project quotes. The role involves efficiently handling incoming inquiries, assessing project feasibility through collaboration with clients and internal teams, and supporting the delivery of high-quality and timely proposals to Kantar Profiles' clients.

What You'll Do...

• Handle and promptly respond to incoming client enquiries via telephone, video call and email.
• Conduct comprehensive project feasibility assessments, ensuring a clear understanding of project requirements.
• Collaborate with internal teams and advising them on sample availability based on the team’s delivery capabilities.
• Engage with vendors/panel-partners, skilfully negotiating pricing, and effectively communicating the team’s needs.
• Prepare accurate and timely pricing proposals for clients, ensuring clarity and thoroughness.
• Maintain effective communication with both internal and external contacts to ensure seamless proposal preparation.
• Work closely with the sales team to ensure proposals align accurately with project feasibility, timelines, and pricing.
• Proactively follow up with clients to ensure that proposals meet and exceed their expectations.
• Actively participate in formal client briefings and provide valuable input during internal project launch meetings.

What You'll Bring...

As an integral part of the team, your attention to detail, strong communication skills, and proactive approach will contribute significantly to the success of our projects and client satisfaction.

• Some experience in a sales or account executive role, preferably within the market research industry.
• Excellent verbal and written communication skills with the ability to engage and build rapport with clients and internal team members.
• Strong numerical, analytical and problem-solving abilities to assess client needs and propose effective solutions.
• Proficiency in using relevant software and tools, including MS Excel
• Ability to negotiate and close deals while maintaining positive client relationships.
• Effective time management and organisational skills to balance multiple tasks and meet deadlines.
• A customer-centric mindset, understanding client requirements, and delivering exceptional service.
• Collaborative and able to work effectively in a team-oriented environment.
• Willingness to adapt to changing circumstances and embrace new challenges.

Benefits include: 25 days annual leave (increasing with tenure), private medical health cash plan, income protection, life assurance, enhanced employer pension contribution; plus award winning voluntary flexible benefits (lifestyle, health, wealth, wellbeing).

Working arrangement: London, Hybrid (office and remote working).

JOIN US

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Country

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

About Us

KANTAR

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 25000 people help the world’s leading organisations succeed and grow.