Job Description
Job Title: Account Manager (5 month FTC)Reporting to: Sales DirectorLocation: (Office based) 5th Floor, 1 Fetter Lane, London, EC4A 1BROccasional travel according to business needs (fully reimbursable)Purpose of the role:To drive sales of all relevant Company brands through building and managing positive relationships with existing clients, as well as prospecting new clients to ensure that sales objectives are achieved, and the long-term success of the Company is maintained. To be the “face” of Movado Group (MG), representing the company and its brands professionally at all times.Main ResponsibilitiesTo have a clear understanding of all Movado brands, including:Ad Lines / Best Sellers / Icon linesNewness / Discontinued linesMarketing campaignsBe the point of contact for all nominated accounts and to develop trusted and profitable relationships with those customers (including meeting virtually every 4-6 weeks)Ensure ranges are kept in line with planned season selections as above. All items are live on the site and in stock, at all times across all channelsGenerate order proposalsMonitor sales performance & make suggestions to improveAssist in resolving complaints / disputes as they ariseKeep a record of all calls and relevant details (Contact reports)To meet sales targets, providing regular performance progress and feedback to both internal and external stakeholdersIdentify growth opportunities within existing accounts such as brand extensionsForecast and track sales weekly providing visibility to the businessTo monitor and review sell out data using MG sales and BI systems to ensure all our opportunities are maximisedNew Business developmentAssess potential of any new business enquiries and send to relevant Account Manager for follow upSeek out new distribution opportunities by looking for gaps in distributionTo engage with Marketing to ensure the Company is targeting all relevant marketing opportunities and to communicate any brand marketing activity to the brand portfolio, always ensuring that our brands are represented in line with brand guidelines. Within assigned customer base:Check website compliance and ensure assets are used within guidelinesSeek out opportunities to promote our brands increasing visibilityTo manage sales administration in line with business needsSkills/Attributes RequiredA passion for sales and account management with proven experience in delivering resultsThe ability to communicate, present and influence credibly and effectively at all levels of the organizationExperience in delivering client-focused solutions based on customer needsProven ability to manage multiple projects at a time, whilst paying strict attention to detailExcellent communication (verbal and written) skills with the ability to build rapport and negotiate with clientsThe ability to work autonomously and as part of the wider Movado teamPrevious experience with fashion/lifestyle watch or jewellery brand (desirable)Proficiency in Microsoft including Excel, PowerPoint and WordPerformance Measures (within assigned customer base):Meeting sales targetsAdherence to MG brand rangesDriving performance of poorer performing storesMeeting scheduling and contact reports