Job Description
Retail Point of Sale Account Manager We are a fast-growing and innovative company looking for a talented Retail Point of Sale Account Manager to join our team. If you thrive in a dynamic and fast-paced environment, where you can make a real impact on our clients' success, then this is the role for you. As a Retail Point of Sale Account Manager, you will be an integral part of our sales team, responsible for nurturing and growing client relationships. You will serve as the primary point of contact for our retail clients, ensuring their satisfaction and acting as a trusted advisor on all things related to point-of-sale solutions. Key Responsibilities: Build and maintain strong, long-lasting relationships with retail clients by understanding their business needs and becoming a trusted partner. Proactively identify opportunities to upsell and cross-sell our range of point-of-sale solutions, maximizing revenue potential. Serve as the main point of contact for client inquiries, concerns, and escalations, ensuring timely and effective resolution. Collaborate closely with internal teams, including designers, project managers, and production staff, to deliver exceptional service and meet client expectations. Conduct regular business reviews with clients, providing insights and recommendations to drive their sales and enhance their customer experience. Keep up-to-date with industry trends and competitors, bringing innovative ideas and strategies to continuously improve client satisfaction and our portfolio of offerings. Prepare accurate sales reports, forecasts, and pipeline updates, providing valuable insights to the management team. Attend industry conferences and events to represent our company and network with potential clients and partners. Stay informed about the latest advancements in point-of-sale technology, ensuring you are up-to-date on industry best practices. Requirements: Proven experience as a Retail point-of-sale Account Manager or in a similar client-facing role within the retail industry. A strong understanding of the retail landscape and the challenges and opportunities faced by retailers. Exceptional interpersonal skills with the ability to communicate effectively and build relationships at all levels. A results-driven mindset, with a track record of meeting or exceeding sales targets and driving revenue growth. Strong problem-solving abilities and the capacity to think creatively to overcome challenges. Excellent organizational skills, with the ability to manage multiple client accounts and prioritize tasks effectively. Proficiency in CRM software and a good understanding of sales processes and techniques. A self-motivated and proactive attitude, with the ability to work independently and as part of a team. Join our innovative company as a Retail Point of Sale Account Manager and be a key player in shaping the future of retail experiences. In return, we offer a competitive salary and ample opportunities for growth and career advancement. If you're ready to make an impact in the retail industry and build lasting relationships with top-tier retail clients, submit your resume and a compelling cover letter detailing your experience and why you're the perfect fit for this role. Monday - Friday office hours For more information Contact Megan @ Recra About Recra Consulting: At RECRA, we have a drive and passion to establish and build long lasting relationships. We are different to other agencies as we commit ourselves to working in and outside of office hours to ensure we are proactively finding the best talent on the market. Its our candidates that define RECRA with strong referencing provided with any candidates we represent to ensure we only work and represent the best. We work closely with our candidates and through various interviewing techniques and relationship building we can really find out what make them tick. What’s been missing from previous roles and what is really key in the next role. Our client relationships are ones that are built on honesty, transparency and dedication. We are committed to fully understanding the in’s and out’s of a business, finding out why people love working there and the type of people that will nourish in their environment. RECRA have a strong ethical approach to recruitment and really engage with candidates and clients to ensure a congenial connection.