Job Description
JOB PURPOSE:
As the Account Manger for Vascular Access Business unit, covering South England, you will sell, promote and train customers on the Critical care portfolio of Teleflex Arrow Vascular Access products.
Key call points include Vascular Access Teams, Critical Care, Theatres and Procurement.
Building strong relationships with key hospital personnel to maximize sales growth, this role will ensure Teleflex Medical is always positioned as a key and preferred supplier .
KEY RESPONSIBILITES:
Key responsibilities will include (but are not limited to) the following:
•Schedule and confirm on-site sales appointments in person and by other appropriate means to present, promote and sell new and existing products to all potential customers (Vascular Access Clinicians, Anesthetists, Intensivists, critical care and theatre personnel, procurement and other appropriate decision makers and stakeholders).
•Drive sales effort through scheduling and conducting initial sales visits and presentations in the field with follow up visits, telephone calls, emails and other appropriate actions (sampling, hands on training etc.) to generate orders.
•Supply hospitals / clinical staff with current product information, catalogues and samples.
•Interact with internal personnel to resolve customer complaints and questions.
•Grow market share and revenue through existing customers and the development of new customers.
•Review and record the renewal dates of pricing agreements within the customer base.
•Full utilization of CRM system for account management and pipeline activity
•Provide service education programs in accordance with Clinical Medical Affairs guidelines and protocols.
•Prioritise goals in the sales territory based on customer and company needs.
•Proactively plan comprehensive coverage of the territory based on needs assessment.
•Negotiate sales contracts and pricing with customers; review existing contracts to identify those requiring follow-up.
•Act in accordance with agreed administrative duties e.g. field activity reports, device vigilance, forecasting, quotations, complaint handling territory expenses and materials.
•Attend and exhibit at national conventions/seminars to gain new customers through the detailing of products. Where local sales, marketing and clinical teams provide all necessary assistance as requested.
•Exhibit at local professional/medical meetings to develop new customers.
•Continuously improve product knowledge not only through product training but also through self development processes (study, hands on experience, etc.) and the review of current literature for new developments.
•Adhere to all Company policies, rules, procedures and housekeeping standards.
ESSENTIAL SKILLS / EXPERIENCE
•This role requires an experienced medical sales professional with at least three years in a similar role with experience in managing a large territory with the following qualifications and skills:
•Appropriate clinical or business qualification.
•A high level of verbal and written English language and Mathematics is essential.
•Excellent customer ethic, attention to detail and ability to complete timely progress reports according to requirements.
•Strong communication (written & verbal) and interpersonal skills.
•Able to demonstrate good presentation and training skills.
•Ability to complete timely progress reports according to requirements.
•Maintain all communications equipment in excellent working order to ensure efficiency.
•High skill level in Word, Excel, Outlook, PowerPoint & Teams.
•Full valid and clean driver’s license.
•Lift and carry a moderate number of materials and supplies and, where required, complete gowning procedures in the hospital.
BEHAVIOURS & VALUES
•Approachable and enthusiastic.
•Flexible and adaptable.
•Travel domestically and occasionally internationally.
•Able to work on own initiative and as a team player.
•Good organisational skills with cultural awareness and sensitivity.
•Sound judgment and problem-solving ability & can understand the impact of decision-making on Teleflex Medical and its customers.
•A positive attitude and healthy ambition.
TELEFLEX CORE VALUES:
Teleflex has key Core Values which we strive to adhere to:
Entrepreneurial Spirit
Be creative, take risks and use initiative
Initiate change and innovation
Take ownership and be accountable
Building Trust
Be sincere and authentic
Inform, ask and listen
Be supportive and reliable
Make It Fun
Be collaborative and friendly
Show appreciation
Make your workplace a better place