Job Description
A Syndicate Client Manager works to maximize and oversee the partnership between the managing agency and the syndicates under management. The primary responsibility of the Client Manager is to build strong relationships with key stakeholders across a portfolio of syndicates, Lloyd’s, and the managing agency to ensure each syndicate operates effectively within the managing agency’s and Lloyd’s/PRA regulatory frameworks. This role is part of a high-functioning, multi-disciplinary team that provides client management, governance, and general oversight to all syndicates managed by the agency. **Serve as a key point of contact for the syndicate to address escalations and ad hoc queries, while maintaining a link with the Syndicate Board chair. Seek to align the agency’s and syndicate's strategic objectives, including commercial considerations, and where appropriate, explore cross-sell opportunities across the wider group. A syndicate externally RITC’ing either the full syndicate or certain years of account to another Managing Agency - Support the Head of Client Management with reporting to the agency Board and the Executive. Share knowledge and information across functions to improve the quality of service provided to syndicates. **Understanding of the governance, risk, compliance, and regulatory responsibilities of a Lloyd’s Managing Agent. You are therefore required to be flexible in your approach and attitude when tasks arise that are not specifically covered in this job profile.