Job Description
Job Description:We are currently seeking an organised, motivated Admin Officer/Tribunal Hearing Clerk for our public sector client. Dealing with members of the public both on the telephone or in person at a hearing. Duties will include but not be limited to:" Processing all types of correspondence received manual or electronical in accordance with current guidance. " Updating appeals on the data base accurately, and in a timely manner. " Interaction with other government department and salaried/fee paid Judges/ Members. " Clerk tribunal hearing in Liverpool and other local areas required " Provide a professional service to the Judiciary and Customers who attend for their hearings. " To meet and greet Judicial panel members, Customers and Reps. " To ensure hearings are managed on time and in line with the guidance for clerking including the recording of the hearing. " Update the database with outcomes and produce Decision Notices on the day. To ensure First Tier Agencies are notified of the Decisions. " To deal with Customer queries that may arise on the day and ensure they understand the hearing process. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.Requirements:" Able to follow well established processes and detailed instructions." Strong administrative skills with proficiency in Microsoft Office packages" Excellent communication skills but written and verbalBenefits:" Weekly pay, holiday and pension scheme" Location accessible by car, train or busApplication Process: