Job Description
Administration Assistant | £23,796 Fixed Term Contract until March 2025 A little bit about us We are a tech business that bundle household bills into one fixed monthly payment. One payment means easier finances, less time on the phone to suppliers, and less admin. It’s a game changer. It’s also a gorgeous place to work. Everybody gets stuck in to make things work, the team will make you feel welcome from day one, and the office is near some pretty great pubs. Our people scored us a whopping 9.3 out of 10 for “I recommend One Utility Bill as a place to work” in our last employee engagement survey. Team overview As well as being responsible for managing the company's finances and handling commercial agreements with new and existing partner companies, the Commercial teams at One Utility Bill focus on back-office operational work. Being responsible for reconciling all closed packages Creating reconciliation statements for our customers Contacting utility suppliers to resolve billing issues Auditing live packages identifying issues and financial risks Carrying out research on our competitors and completing analysis on pricing Identifying customer and supplier payments Investigating banking transactions What you’ll be doin g We need to add some extra fire power to our team over the next six months to help us get through a lot of reconciliation work before our first ever external audit (the company has grown so big now, we need to have one!). Working in our Commercial and Finance departments, you’ll provide back-end day-to-day support to our Operations and Customer Support teams. In this varied role, you will; Fully reconcile packages that have ended & create a final balance statement which will be shared with the tenants. Audit and analyse all of our packages providing in depth analysis & reports Locating and monitoring potential financial risks Work closely with all of our partner suppliers Carrying out research on our competitors and completing analysis on pricing Make outbound calls to energy & water suppliers to ensure correct billing for all packages Investigate banking transactions A little bit about you Inquisitive with a keen eye for detail ️ Experienced using spreadsheets ️ Excellent at time management and multitasking Great at problem-solving Ability to work with confidential and sensitive data Confident at communicating with a range of stakeholders Unafraid to speak up with new ideas Excellent at communicating verbally and in writing What you’ll get from us You can expect a salary of £23,796 per annum (pro-rata’d to reflect your FTC) 25 days holiday (also pro-rata’d) in addition to the usual bank holidays ️ You’ll receive (and be paid for) all of the right training to help build your knowledge and confidence in the role Access to our shiny employee discounts platform, Magpie. ️ A paid volunteering day with our chosen charities or a charity close to your heart. ️ Access to Simply Health for 24/7 access to private GP, counselling services and much more health benefits ️ Free independent mortgage advice from Charles Cameron & Associates ️ Lots of socials like our weekly football & badminton games, team activities and fundraising events to support our chosen charities Newcastle West End Foodbank and Newcastle Dog and Cat Shelter - do you see yourself as the Bob Ross of our next paint & sip night or taking the crown in our annual table tennis competition?