Job Description
Job Title: Administrator
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Location: Dronfield (S18)
Salary: £22,388 per annum
Hours: 37.5 per week (Monday to Friday)
Length of the contract: Permanent
Gi Group are now seeking to appoint an experienced Administrator to our Public Sector client based in Dronfield. The Administrator will provide comprehensive administrative support from a centralised admin contact point and will manage tasks on a rota basis within the admin hub.
Duties of the Administrator
- Provide comprehensive administrative support for children's community services as part of the Single Point of Access.
- Have a flexible approach to undertake duties and travel to sites in Derbyshire on occasion to support administration functions when required and to cover sickness and annual leave.
- Be competent and confident to input information/records within guidelines onto the system, as well as scan paperwork and action tasks in a timely manner within a 24-hour window.
- Effectively communicate with staff groups across Derbyshire by email, text, and telephone.
- Liaisie with parents and carers in order to capture essential information.
- Manage tasks on a rota basis within the admin hub, including collection of mail, processing domestic violence, and midwifery information etc.
- Cover sickness and absence.
- Respond to all public and staff enquiries by phone regarding appointments and general enquiries as both the centralised admin hub and Single Point of Access.
- Provide and receive sensitive information regarding child protection issues.
- Observe and maintain strict confidentiality with regards to any patient, family, or staff records and information in line with the requirements of the Data Protection Act.
Role Criteria
- GCSE English Grade C or equivalent
- IT qualification e.g., ECDL, CLAIT, or the ability to demonstrate IT skills
- Demonstrate a flexible approach to work
- Previous clerical or administrative experience
- Understanding the importance of confidentiality and data protection
- Experience using Public Sector systems
- Experience of working with the public
- Excellent telephone skills
- Numeracy skills
- Ability to work flexibly between the admin hub and SPA
- Ability to provide a welcoming environment for service users, health professionals, and members of the public.
Hiring Contact: Tiegan Clark
Agency: Gi Group
If you would like any further information about any vacancies before applying, please feel free to contact