Job Description
Job title Claims Administrator Contract type Permanent contract Egis is a leading global consulting, construction engineering and operating firm. In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet. Since 2018 Egis has ensured the smooth operation and safety of the motorway for the 100,000+ vehicles that travel on it each day and we are now looking for a Claims Administrator to join our talented team based in Banbury. The Claims Administrator for the M40: Will have knowledge of claims management within a commercial environment. Will have excellent attention to detail and ability to manage numerous open claims at any one time. Be articulate and be comfortable communicating internally with colleagues required to feed into the claims process, as well as external claims management legal professionals. Ideally the Claims Administrator should be able to demonstrate relevant experience of technical administration within a specialist area of expertise, good negotiation, influencing and interpersonal skills and proven supplier management experience to bridge the relationship between Clyde & Co and the Commercial Manager. The Claims Expert should be educated to degree level or demonstrate a similar level of commercial and administrative competency. Will work closely with Commercial, Administration, Operational, and Delivery teams to compile compelling evidence packs in support of claims which may include on-scene photos, operational paperwork subcontract applications and reports etc. The key services of the Claims Administrator are anticipated as, but not limited to the following: To liaise with the Office and Administration Manager, Commercial Manager, QSs, Operations Manager, and Operational staff to ensure all aspects of the claims are thoroughly satisfied. Manage and report on the financial performance and progress of all 3rd party claims. Understand and manage risks associated with recovery of Claims, including awareness of 3rd party insurer and loss adjuster communication, and seeking appropriate advice and intervention from professional specialists where required to counter such communication. Be competent in the use of appropriate claims handling IT systems to enable efficient handling of claims. To lead engagement on claims matters with insurers and other external stakeholders. Flexible and willing to adapt to change Highly proficient in the use of Microsoft Word, Excel and PowerPoint This will be an office-based position with regular site visits along the highway Equality, Diversity & Inclusion We are an Equal Opportunities Employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic.