Job Description
Job summary Due to recent internal promotion, InspireHealth is looking to appoint an individual to join our friendly andprogressive administration team. Main dutiesto include front of house reception desk and contact centre for appointmentbookings. Further training to be given as role progresses. Main duties of the job Maintain a high levelof confidentiality at all times.Provide a high standardof front of house care.Answer incoming callsin a timely and professional manner.Provide accurate androbust administrative work using a variety of computer programs to maintainpaper light systems.Ensure practicepolicies and procedures are adhered to. About us Inspire Health is adynamic health organisation, based in 2 modern premises in central Chesterfieldand Hasland.There are good publictransport and road connections to our sites, all of which are a short driveaway from both the M1 motorway and the Peak District.Inspire Health is aprogressive medical health care provider, offering excellent NHS servicedelivery and patient care to diverse communities across a variety of settings.The group delivers care to in excess of 20000 registered patients.Inspire Health iscommitted to promoting equality of opportunity for all staff and jobapplicants. We aim to create a working environment in which all individuals areable to make best use of their skills, free from discrimination or harassment,and in which all decisions are based on merit.Salary package iscompetitive and includes:NHS Pension 6 weeks annual leaveplus bank holidays (pro rata if less than full time / under one year contract)and birthday day off, after probationary period completed.** Previous applicants need not apply**We currently have one position available:Position 1: Full Time 37 hoursMonday: 8am-5pm Tuesday: - Wednesday: - Thursday Friday Job description Job responsibilities Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of housereception desk and call centre for appointment bookings. Further training to be given as role progresses.Please see Job Description attached. Person Specification Experience Essential Experience in working with members of the public Experience of working in a busy environment Desirable Previous medical reception work Experience of clinical software systems Previous reception work Experience with Choose and Book Knowledge and Skills Essential Excellent communication and interpersonal skills, both written and verbal Ability to work on own initiative and in a team Willingness to develop new skills and undertake training Approachable, flexible, and caring attitude Ability to work accurately and effectively as directed Desirable An understanding of work within a surgery environment Qualifications Essential 5 GCSEs Grade C/ 4 and above, or equivalent, including Maths and English Proven computer skills Desirable IT qualification Health/Social Care qualification Customer service/Business administration qualification