Administrator| Strong people skills/Excellent Customer Service | 12 Month Temporary Role |
My client is a public body that acts as an independent regulator within the healthcare sector.
The Administrative Support Assistant plays a crucial role in ensuring the smooth functioning of our legal team. This position involves providing administrative assistance, managing documentation, and maintaining effective communication within the team.
Responsibilities:
- Case Progression Support:
- Provide administrative support to case team colleagues, assisting them in the timely progression of casework.
- Collaborate with team members to ensure efficient case management.
- Document Preparation:
- Create and prepare hearing-related bundles from large volumes of documents.
- Organise and compile relevant materials for legal proceedings.
- Sensitive Information Handling:
- Redact sensitive information from extensive document sets.
- Maintain confidentiality and adhere to established policies.
- Booking Management:
- Make bookings for desks, meetings, travel, and accommodation for legal team colleagues.
- Coordinate logistics effectively.
- Court Applications and Orders:
- Lodge and take receipt of Court applications and orders.
- Ensure accurate and timely processing.
- Telephone Enquiries:
- Answer telephone enquiries from the public, doctors’ representatives, and other professional bodies.
- Record detailed telephone notes.
- Team Collaboration:
- Liaise with other teams to meet legal team documentary requirements.
- Assist with printing, couriering documents for hearings, and archiving documents.
- Database Management:
- Update our database system to file correspondence and maintain accurate records.
- Additional Duties:
- Perform any other reasonable duties assigned from time to time.
Requirements:- Technical Skills:
- Proficient in using IT systems and electronic diary management.
- Familiarity with office software tools.
- Adherence to Policies:
- Work within established policies and procedures.
- Understand the importance of maintaining confidentiality.
- Attention to Detail:
- Maintain high standards of accuracy and presentation in document production.
- Communication Skills:
- Excellent communication skills, adapting to various audiences and communication methods.
- Relationship Building:
- Establish positive relationships with customers and colleagues at all levels.
- Teamwork and Initiative:
- Collaborate constructively within the team and work independently when necessary.
- Time Management:
- Prioritise tasks effectively, considering changing demands and conflicting deadlines.
- Customer Service:
- Demonstrate excellent customer service, ensuring positive interactions with internal and external customers.
For further information please forward your up-to-date cv
# 4550080