Job Description
About Salix
Salix is a family-owned and managed business that was started in 1982 and has always been working in the mechanical services industry. Our focus has changed over the years from heating to full HVAC (Heating, Ventilation and Air Conditioning) and from contracting to maintenance. We have always targeted the commercial market and covered a wide range of clients from office-based service companies to food production facilities.
We have a team of employed AC engineers who carry out the maintenance and repair works. Some works, especially larger installations, are carried out by subcontract labour.
Target Market
Our target market is the maintenance of air conditioning, ventilation and refrigeration equipment for Building and Facility Managers working in the commercial market within London and home counties.
Culture
The culture at Salix is best described as an enjoyable place to work where staff are empowered to work hard and produce results that motivate the entire team to reach personal and company goals. There is a strong emphasis on trust and being ‘all one team’.
Brief overview of responsibilities
You will be required to attend a variety of jobs that are all scheduled by our office team on a daily basis. We tend to plan a week ahead but leave gaps in the schedule for flexibility and then we confirm jobs for each day on the afternoon prior. You will get involved with callouts, planned maintenance jobs, and repair works. The mix and of the different types of jobs can vary and we always aim to balance skill set, site knowledge, logistics, and recent activity when scheduling work. You have a responsibility to represent Salix on site which means you are very visible to not only our customers but colleagues and general public, so upholding our professional values is very important in this role. This role also has the obvious responsibilities relating to your professional qualifications so we expect these to be respected along with the other key responsibility of keeping safe. Following site specific RAMS and practicing H&S training that is provided is very important as part of this role.
Skills required
- Great customer service
- Technical skills – correct qualifications and experience for the job
- Great communication
- Team Player
- Attention to detail including entering information in our IT system
Training
We expect to provide training, both essential courses such as CSCS, IPAF, PASMA and also proactive industry training from manufacturers. This is important to ensure you are up to date and confident working on the equipment out in the field.
Reviews
In this role you will have quarterly reviews with your line manager which are for discussing a set agenda which focuses on personal development for the benefit of meeting your personal and business goals.
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