Job Description
About EXFO
EXFO develops smarter test, monitoring, and analytics solutions for the global communications industry. Trusted by fixed and mobile network operators, hyperscalers, and leaders in manufacturing, development, and research, EXFO leverages 35 years of innovation to enable faster, more confident transformations in 5G, cloud-native, and fiber optic networks. With nearly 1,900 employees in over 25 countries, EXFO is the worldwide leader in fiber optic test solutions, having deployed over 250 assurance systems globally. Join us and be part of a thriving industry with limitless opportunities.
Technical Sales Specialist Role
As a Technical Sales Specialist at EXFO, you will play a key role in the Sales Organization. Responsibilities include providing technical leadership, market intelligence, and competitive analysis to enhance our ability to thrive in existing and emerging markets. You will drive the sales process technically in collaboration with Account or Channels Sales Managers in the DACH region, identifying sales opportunities and acting as the main technical lead throughout the sales process. You will also work closely with the Product Marketing team to channel technology and industry insights.
What We're Looking For
We are seeking individuals who can provide technical leadership throughout the sales process, including technical pre-qualification for new opportunities related to EXFO's products. You will act as the product champion, developing expertise on technology, solutions, competitors, and markets. Collaborating closely with Channel Sales Managers and Regional partners in the DACH region, you will provide expert advice on EXFO solutions and identify market enhancements. Other key tasks include:
- Providing pre-sales technical expertise in Optical Test and Measurement matters
- Supporting Sales by learning products, identifying applications, and studying market trends
- Assessing new and existing applications of EXFO Optical T&M products to meet customer needs
- Providing follow-up sales support, product evaluation, and customer training
- Acting as an extension of the product marketing team by providing valuable customer and market feedback
- Educating the sales force about new market opportunities and trends
- Supporting trade shows, conferences, seminars, and marketing events
- Leading technical requirements for RFQ, RFP, and RFIs
Required Skills and Aptitudes
Deep knowledge of Fiber-Optic Test&Measurement technology and solutions, including: OTDR Theory, FTTH, Loss/ORL Testing, Dispersion, and OSA. Knowledge of Transport&Datacom technology is a plus. Programming skills in Python for Tools Automation and Integration are highly desirable.
Soft skills include effective communication, self-starting abilities, drive, motivation, and attention to detail. Fluent in German and English.
Academic and Professional Requirements
Education: Bachelor's degree in Physics, Telecoms, Electrical Engineering, Computer Science, or related technical majors. Bilingualism is advantageous but not mandatory. Work involves home office balance and travel within DACH region, with occasional trips to other territories in EMEA and Canada. EXFO is an equal opportunity employer.
For positions in Quebec, French is required, but bilingualism is favored for international roles. Thank you for considering EXFO.