Job Description
Overview
Our client, a FTSE 250 company with 5,000 users, are looking for anApplication Engineer to work within the Application Services function, providing support across multiple business units, offering application services from project delivery, design & implementation through to operational support.
The Team is growing, as they look ahead to deliver several modernisation and growth initiatives offering Cloud first technology, standardise solutions and advocate for applications to help business operations.
The ideal candidate will be comfortable with cloud technology, Microsoft applications / Office 365, able to work in a fast agile environment, and able to support a range of operational applications
Technologies include Azure, SQL, API, and automations, Microsoft application stack, industry specific applications.
There will be a requirement for the team to provide support over core business hours from 0800 through to 1800. This will be achieved by a shift rota.
The role will mainly be hybrid with 2 to 3 days in the Head office in Solihull and 2 to 3 days working from home, so must be able to commute.
Main purpose & goals
Provide technical support and guidance to internal customers across a range of application technology, and how to get the best use of it, specifically digitisation of business process, automation, or improved use of existing applications
Support project delivery through config, build and deployment of solutions
Engage with stakeholders to identify improvement opportunities and leverage application services
Monitor and maintain application services within the estate in line with SDLC principals
Provide 3rd Line Support and co-ordinate with Service Desk, Infrastructure & InfoSec
Support requirements gathering for applications projects, and initiating technical delivery
Co-ordinate with 3rd parties through Incident Management or Change Control
Support and maintain core apps integrations, data, and key processes
Assist with the adaption to SaaS (Front Office Apps & Back Office) bringing new and innovative ways of working and using apps across the business.
Desirable:Process Automation & Robotics
Knowledge - Essential
Experience of supporting Enterprise Applications (Bespoke or COTs at 2nd & 3rd Line) 5 years
Working within Projects or problem solving
Has worked in an Office 365 / Online Environment
Has supported Projects with technical delivery or has vast experience from Operational Support
Used SQL /Operational applications/Configuration of Cloud based Applications/Azure Data Factory
Fully competent in Office 365 Suite
Programming (Powershell/Python)
Microsoft Azure (Storage, LogicApps, Automations)
Working knowledge of SQL, DataFactory to provide maintenance and query
.SDLC
Desirable:Microsoft Graph
Skills & abilities - Essential
Strong Application problem solving skills
Good communications skills
Able to work remote and manage own workload
Able to prioritise workload and manage stakeholder expectations
Able to work remote and on site
Associate Benefits
5 weeks holiday + bank holidays + Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
If this role is of interest to you, please apply today!