Job Description
Join Our Team as an Apprentice Hospitality Team Member!15 month Fixed Term Contract Location – West Hall, West Byfleet, Surrey Are you passionate about creating memorable experiences for our customers? Do you thrive in a dynamic and supportive environment? If so, we have an exciting opportunity for you to start your career journey as an Apprentice Hospitality Team Member! What You'll Do: Warm Welcomes: Be the friendly face that greets our visitors, providing a warm and inviting atmosphere from the moment they arrive. Customer Support: Assist our guests during mealtimes, ensuring they have an enjoyable dining experience. Your attentive service and friendly demeanour will make every meal special. Housekeeping Assistance: Collaborate with your colleagues to maintain the cleanliness and orderliness of our facilities. Whether it's tidying up common areas or assisting with room turnovers, your efforts will help us provide a spotless environment. Team Collaboration: Work closely with other team members, supporting a range of hospitality tasks to ensure smooth operations and an excellent experience for all. What We're Looking For: Friendly & Approachable: A warm and welcoming personality that makes guests feel at home. Team Player: A collaborative spirit and willingness to assist colleagues in various duties. Customer-Focused: A passion for providing outstanding customer service, with an eye for detail and a proactive approach. Eager to Learn: A desire to grow and develop new skills in a fast-paced hospitality environment. Dependable & Professional: A strong work ethic and a professional attitude, ready to contribute positively to our team. What We Offer: Training & Development: Comprehensive training to develop your skills and knowledge in hospitality. Supportive Environment: Work alongside a dedicated team in a friendly and inclusive atmosphere. Career Growth: Opportunities to advance within the organisation as you gain experience and confidence. If you're ready to start an exciting career in hospitality, we want to hear from you! This is your chance to make a difference in the lives of our customers while building valuable skills and experience. Join us and be part of a team that values excellence and hospitality. Apply now to become an Apprentice Hospitality Team Member! West Hall in West Byfleet is home to well trained and helpful staff with rooms for up to 117 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver. Anchor's flagship home, rated Outstanding by CQC Three award winning purpose built lodges in 5.5 acres of landscaped gardens Excellent support for all colleagues with Buddies and Mentors to help you throughout your career at West Hall Anchor – a great place to work Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we’ll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments Finance Pension plan – contribute between 4% and 8% and we’ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities