Job Description
Amazon strives to consistently delight customers by efficiently delivering products all over the world. Our teams possess a wide range of skills and expertise, from business analysis and inventory management to engineering. With so many Fulfilment Centers (FC) and Delivery Stations worldwide, Amazon is growing at a pace that requires the very best talent to be brought in to our company to help us continue to make history. We are seeking Graduate Area and Shift Managers to join our vast fulfilment and operations network, in various locations across the UK. These are positive, self-motivated candidates with just the right combination of leadership skills and professional business sense. This is a permanent position from day one. What will you be doing? You will be an inspiring leader in one of the following areas within the FC operations: Receive, Stow, Pick, Pack or Ship. Or you might work at one of our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. In this position, you will take care of a team or a process as soon as you start. This kind of opportunity isn t often presented to graduates fresh out of university. At Amazon, however, we trust the people we hire and provide plenty of support to help to set you up for success . Our culture is very learn-by-doing oriented you will take control of your career. Guiding by example, you ll be responsible for the training and integration of your team, while progressively improving progress. This symbiotic relationship also makes this position even more rewarding and impactful, as you strive for excellence together with the team you supervise. You ll exercise sound judgement, making sure progress and targets are realistic and achievable. And it ll be worth it the impact you could have, within one of the world s biggest, most innovative companies, won t go unnoticed. With us, you can have a hand in creating the future of operations and logistics. Alongside positive leadership, the ideal Area/Shift Manager keeps the bigger picture goals in mind: You ll need to safeguard your team s safety while at work You ll uphold Amazon s high standards of quality You ll demonstrate problem-solving and analytical capabilities And, last but not least: you ll strive to improve and streamline processes Key job responsibilities You will join the fast-moving Amazon Logistics team, so the role you play will have a considerable influence on your specific Fulfillment Center. At a high level, you will be responsible for optimising our transportation, sortation and delivery network plans, with the ultimate goal of greater efficiency in all processes. You ll be in charge of the daily management of our Outbound parcel delivery operations. Therefore, you ll need to keep the following in mind: continuous improvement of any and all processes is a fundamental element of our operations culture. Day-to-day, you ll manage, control and direct a sortation area, either in receipt of parcels, or parcel delivery. While you re at it, we ll rely on you to exceed productivity goals, as well as the development and maintenance of a stable delivery operations team. Just as importantly, you ll manage and drive effective implementation of the Amazon Business Plan in your sphere of influence. That will include: monitoring, auditing and reviewing staffing plans, schedules, quality initiatives, performance levels and process change initiatives on-site. Finally, you ll champion and maintain a strong culture of Health and Safety best practices amongst your team: this will involve oversight and review of practices on the ground in your Fulfillment Center. About the team Our entire business works hard to delight our customers from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren t content with just standing still. We re aiming to become the most customer-centric company on Earth.