Job Description
Job Title: Area Manager – Approved Premises
Reporting to: Head of Offender Services
Contract: Permanent, Full time
Interview Date: 20th March 2023
About the service/department
For 50 years Hestia has provided support focused on recovery and rehabilitation, and for the last 45 years has provided accommodation and support services to offenders and ex-offenders across a range of settings. Our offender rehabilitation services recognise the impact of trauma on those who commit crimes. Regardless of the cause of this distress, we adopt the same trauma-informed approach in our offender services as we do across the organisation.
Our Approved Premises provide intensive supervision and rehabilitative support for people released on licence from prison. As well as playing an important role in monitoring and managing the risk of their residents, our services also provide key workers and a programme of purposeful activities designed to reduce re-offending and help with reintegration back into the community.
As the Area/Strategic Manager, you will lead on the strategic delivery of the Hestia AP portfolio, which currently includes management of a large male establishment and the only female AP estate in London, and its place within the wider rehabilitative network. Through effective project, person and stakeholder management, you will ensure that the delivery of these services meet not only the requirements of statutory agencies, but also those of the residents.
The successful candidate will be able to demonstrate extensive management experience (both people and services), ideally within the Criminal Justice sector, and will have knowledge relating to risk management, public protection and supporting vulnerable groups. Practical experience and understanding of how to support individuals affected by trauma whilst maintaining professional boundaries would be advantageous.
About the role
The main purpose of this role is to provide effective management and leadership with responsibility for resources, the strategic direction and operational management of Hestia’s Approved Premises (AP), ensuring delivery of performance and quality targets within a framework of effective risk management and public protection. There are currently two female and one male approved premises in London
Some other main responsibilities of the role include:
- Lead on the delivery of contractual and operational requirements of Hestia’s Independent Approved Premises, in line with the Ministry of Justice contract as well as operational policies, procedures and practice
- Work within Hestia’s policies and procedures whilst ensuring adherence to requirements from the Ministry of Justice, Her Majesty’s Prison and Probation Service and/or the National Probation Service, and ensure cohesiveness between the policies of all stakeholder organisations
- Supported by the Head of Offender Services, respond effectively to operational and other risks presented by an actual or potential incident
- To ensure that AP staff manage all risk appropriately and effectively, utilising best practice and meeting all public protection standards and targets contributing to public protection through multi agency arrangements and individual case work review, discussion and feedback
About you
- Experience of working with offenders in a residential setting, with particular emphasis on supervision, monitoring, encouraging compliance and enforcing sanctions where necessary
- Experience of working with service users with current and historic involvement with the Criminal Justice System
- Knowledge and understanding of the key facets of rehabilitation and public protection
- An understanding of the emotional and behavioural impact of trauma and the ability to work with people who may be display a range of emotions, behaviours and communication challenges
- Strong financial management with the ability to manage services within budget
- Demonstrable experience of recruitment, induction, supervision, motivation, appraisal, training, discipline and grievance issues,performance monitoring and delivering consistently high delivery standards and service user standards
- Ability to consistently achieve service Key Performance Indicators and create viable improvement plans where required
- A high standard of written and spoken English and ability to produce professional documents
- Knowledge and understanding of safeguarding issues and ability to address them appropriately
- Ability to work flexibly including on call cover in evening, weekends / bank holiday
Please see the attached documents for the full job description and more information about Hestia.
What Hestia offers
- Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
- Company Pension
- Learning and Development Opportunities (including career progression opportunities across our services and departments, a full 9 month induction providing an understanding of The Hestia Approach and all Hestia’s practices and policies to support your career in Hestia and if applicable, a foundation knowledge to attain a Skills for Care Certificate)
- Hestia Rewards exclusive membership (Hestia Rewards is our staff wellbeing and benefits scheme which provides access to fantastic retail discounts, gym membership discounts, recognise a colleague eCards etc.)
- Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
- Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
- If applicable to the role, Hestia will also support you on joining our existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.
About Hestia
Hestia supports adults and children in crisis across London and the surrounding regions. We campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people.
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Please note
If offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.
This job description is subject to change depending on the needs of the service/department.
We recommend that you apply at your earliest convenience as we screen applications as they are received as well as interview and appoint suitable candidates on this basis (regardless of the closing date). We may also contact unsuccessful applicants regarding other suitable opportunities within Hestia.
Disability confident
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.
Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
How to apply
Please click apply at the top of the vacancy page to begin your application.