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Job Description
Assistant Conference & Events Manager - Accommodation Available - New Milton, Hampshire
Aim of the Assistant Conference & Evenst Manager role
To assist the Conference & Events Manager, take responsibility for allocated areas in Conference & Banqueting and maximise customer satisfaction throughout, following planned requests as described by events road sheet, anticipating extra guest requests, responding to special requests positively.
Key Assistant Conference & Events Manager responsibilities:
- To be confident in following and completing any instructions given to you by your Conference & Events Manager or any senior member of staff.
- To take pride and ensure Food & Beverage will be served by Hotel Standards and in the required time according to Event road sheet.
- To effectively manage your time and productivity whilst at work.
- To prepare appropriate mise-en-place, as polishing Silverware, glasses and chinaware. Showing passion and pride in your work.
- To set up conference room, as instructed by management and events road sheet
- To have pride in achieving and keeping a high Standard of personal hygiene and appearance.
- To attend briefings and departmental meetings.
- Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
- To show flexibility and understanding teamwork, whilst carrying out additional tasks as instructed and by reasonable request from the leadership team.
- Adhere to all policies and procedures as outlined by the hotel.
- All staff should be confident in understanding and executing the company's policies and procedures with respect to privacy, confidentiality and data protection.
Deputy Conference and Banqueting Manager - About you
- Experience in an operational Conference role within a 4* or 5* hotel would be desirable
- Experience using Opera
- You will have keen eye for detail, organisational skills and confident in communicating with the team
What's in it for you?
- Service charge on top of your monthly salary
- Staff accommodation if required
- Free staff meals
- Friends and Family rate at Iconic Luxury Hotels
- 25% discount on all Food & Beverage
- Discount on Spa treatment and products
- ...and much more.