Job Description
Junior Account Manager-Lead Forensics
Junior Account Manager
A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.
£23-25,000 with an OTE of £40,000.
Portsmouth, UK
Our team is over 400 people strong, across our UK and US offices and we’re still growing. Lead Forensics provides B2B SaaS software solutions to companies, providing them with the power to identify who is viewing their website and generate quality sales leads. We are looking for a Junior Account Manager to work across the group, identifying and generating cross-sell opportunities from existing customers for group products. If you are looking to make the most of your ambition and personality as well as being a part of a brand new department, then a SaaS career at Lead Forensics could be perfect for you.
Benefits of working for us:
Basic & Commission structure
25 days holiday plus bank holidays
2 paid Charity and Volunteering days
Employee Assistance Programme
Enhanced sick pay, maternity/paternity pay
Personal development (books, courses, etc…) sponsored by the company
Company socials including Summer/Christmas parties and Family Fun-Days
Pension scheme with employer contributions
Do you tick these boxes?
Experience in B2B sales/ Customer facing roles is desirable.
Organized and with a methodical approach
Excellent communication and relationship building skills
Commercial mindset, this is not a tick box exercise, you will need to be able to actively adapt and respond to the demands and challenges of a client
Confidence when talking and presenting to a variety of stakeholders
Eager to learn – you will need to learn all the Lead Forensics group products as well as the key benefits of each.
Cross-Functional - You need to be comfortable working across multiple departments and winning the hearts and minds of your colleagues.
What you will do
Identify opportunities within our customer base that would benefit from other products from the Lead Forensics portfolio
Work with the Customer Success team on identifying the most suitable opportunities for cross sell, creating a plan and timeline of meeting the prospect
Schedule calls to meet with clients and update them on services and products within the group.
Set meetings between clients and relevant sales teams.
Ask thought provoking questions to build credibility and relevance.
To ensure that valuable information regarding each client is communicated with the salesperson, you will capture all essential information and share it with the sales team. This can help salespersons to make customized recommendations to each client and explain how a certain product may benefit them by using specific examples captured through conversation.
JAM23