Job Description
Seeking a Billing Specialist for a well established and well thought of large law firm in London with c 1,000 employees.
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This well-known law firm raises circa 15,000 invoices a year. It is the responsibility of the revenue assistant to accurately convert the work in progress (WIP) in to a compliant invoice, to secure timely payment of invoices, to resolve and escalate payment queries and to ably assist their revenue controllers.
Duties will include:
- process a high number of invoices each month according to established procedures and judiciously send the invoices to our clients;
- ensure that the debt collection of invoices is undertaken in accordance with the credit control procedure;
- ensure that queries raised by a client are resolved in the appropriate timeframe and escalated to fee earners, revenue controllers or management;
- attentively ensure that all relevant information relating to unpaid invoices is recorded in system to be fed back to partners and fee-earners; and
- provide the necessary support to revenue controllers and keep the revenue coordinator and head of revenue team informed of all issues and concerns.
This job description encompasses the main duties of the role and is by no means exhaustive. It is anticipated that duties may vary from time to time according to the needs of the department.
The team
The revenue team sits within the wider financial department and consists of six revenue controllers and six revenue assistants, all reporting to the revenue manager.
The candidate
Broadly, we want to recruit an individual that fulfils the following criteria:
- the successful candidate will ideally have one to two years previous experience of working as a revenue assistant, biller or credit controller in a professional services environment;
- they will be of A-Level standard or equivalent and will be interested in furthering their education, for example studying AAT;
- excellent inter-personal communication skills (both written and verbal), demonstrating experience of liaising with clients, partners, fee-earners, secretaries and finance colleagues;
- team player who supports and motivates their colleagues. Follows instructions, but is confident to query instructions when unsure;
- demonstrate a clear track record of commitment to the highest level of customer service;
- a high level of numeracy is required together with a good understanding of financial workings;
- experience of legal systems are desirable but not essential. Good keyboard skills and competence in Word, Excel and Outlook are required; and
- it is essential that the candidate will have an eye for detail and the ability to act positively, creatively and intuitively when presented with challenges. The job holder is expected to work within the established billing and debt collection procedures. There is a high volume of work to process and the job holder will be expected to prioritise and use their initiative and commercial sense to ensure that queries are resolved efficiently and effectively.