Job Description
Business Analyst, Consumer Duty ( 6 - 12 months FTC )
London
Our client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business growth, they are now looking acquire the services of a Business Analyst, Consumer Duty.
This is a fantastic opportunity to join an organisation who strongly uphold their values to put their customers at the heart of all that they do and offer a highly personalised client service.
Office hours are Monday-Friday, 9am-5pm with a 1-hour lunch.
Key Responsibilities:
Providing , monitoring and analyzing all data for the Consumer Duty dashboard for Private Banking and Business Development.
• Elicits, analyzes, specifies, and validates the business needs of Private Banking in relation to Consumer Duty
• Collaborates with external consultants and other stakeholders to determine required data
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Assists in conducting research on products to meet agreed upon requirements
• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
Key Skills/Experience:
• Experience with the FCA's Consumer Duty Regulations preferred.
• 3- 5 years’ experience in a similar financial services business analyst type role, ideally Private Banking
• Proven experience with business and technical requirements analysis, modelling, and methodology development
• Demonstrated project management skills, including planning, organizing, and managing resources
• Strong working knowledge of Excel skills sufficient to produce reports and meaningful MI
• Essential : Proficient skills in Excel, Word, PowerPoint
• Excellent research and datamining skills
• Strong attention to detail, quality, and accuracy
• Ability to work effectively in a team-oriented environment and assist others when required.
• An ability to ‘think outside the box’ and look for creative solutions
• Strong drive for continuous improvement.
• An inquiring mind to investigate client issues
In return we offer a fantastic benefits package including:
Up to 10% employer pension contribution
Life Assurance Cover
Income protection
Private Medical Insurance plan (upon successful completion of probation period)
Contribution to glasses/contacts and eye testing
Gym subsidy (up to £50 per month)
Cycle to work scheme
Employee Assistance Program
Interest Free season ticket loan for travel
Birthday Leave
25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service
Give As You Earn (GAYE)