Job Description
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company is currently seeking a Business Support Administrator based on their customer site in Havant (near Portsmouth). This is a full-time, permanent role working Monday - Friday. The role is paying up to £29,000 depending on experience to start ASAP
*Security Clearance will take place for successful candidate*
Candidate will join IT Support Team providing services to a large customer on their site based in Havant, near Portsmouth. The successful candidate will become part of an engineering team which provides break-fix support on a wide range of Printer, Server, and Storage equipment. The role of Business Support Administrator is to prepare quotes for work, order and manage parts required, organise engineers to carry out the work, update systems and provide billing info, dealing with end users and IT staff within the customers organisation. This is a varied and dynamic environment where you need to react to changing situations and requirements in a polite and professional manner to ensure we deliver a high level of customer support.
The role is for normal business hours Monday to Friday. The successful applicant will need to be within commuting distance of Havant, near Portsmouth and need;
Good organisational skills
Good attention to detail
Customer skills, polite and professional via email, phone and in person
Familiar with Microsoft Office Products, Outlook, Excel, Word etc.
Ability to work independently and as part of a team
The ideal candidate would also have;
Experience working in an IT support environment
Experience in using Call Handling Systems