We are hiring!
Circet UK is hiring a Call Center Agent to join our Service Centre in Selkirk. This is a full time position and applicants are required to work from the office in Selkirk, Scotland. Hybrid options are available after initial training period.
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
WORKING WITH CIRCET
Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while not losing sight of their changing requirements. With over 4000 employees across Ireland & UK we continue to bring people together to make this happen.
THE ROLE
The Service Center Agent is responsible for ensuring that the company completes as many jobs successfully daily as possible, helping to reach our completion rate targets and closing jobs down to allow us to bill the clients accurately. Reporting directly to a SC Team Manager, the SCA will communicate regularly with our customers, client contact centers, engineers, and field leaders throughout the UK via both inbound and outbound service calls.
RESPONSIBILITIES
SKILLS REQUIRED
*Full training will be supplied on all company systems*