Job Description
Job Description
Principal Duties and Responsibilities
The Care Coordinator will be responsible for ensuring high quality care and support within the services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their diversity, culture, and values.
Responsibilities of the Care Coordinator is to support the delivery of the highest quality care support services in a hands-on way. Integrating the SPECAL method into daily practice is essential, alongside upholding client dignity and autonomy. Promptly reporting any changes or concerns to management is crucial. Knowing when to seek assistance and guidance to ensure client safety and well-being is paramount.
Duties of the role will include (but are not limited to) to following:
· Managing the distribution of Care & Support Workers responding to service delivery issues as they arise.
· Assisting with the induction and training of Care & Support Workers within the company including SPECAL Training.
· Implementing, monitoring and evaluating the Individual Support and Assessment Procedures within your area of responsibility.
· Communicating with customers, their families and other care professionals.
Requirements
· A diploma in Health & Social Care Level 2 or 3
· Dementia awareness certification at level 2
· Previous experience working as a Care Coordinator, as a supervisor or other role within a care providing organisation.
· Previous Dementia care experience in a paid or unpaid role is essential.
· Proficiency in the English language, together with excellent communication and written skills.
· An understanding of The SPECAL Method (Specialized Early Care for Alzheimer), as the successful candidate will undertake full SPECAL training provided by Care 24-7 on acceptance of the job role.
· A strong understanding of legislation concerns with care provision.
· Enhanced Disclosure from the Disclosure and Barring Service.
· A full UK drivers’ licence and access to own transport.
· Right to work in the UK.
About Us
Care 24-7, part of Servisource and the Cpl Group, has specialised in the provision of Home Care Services in Bradford and Leeds since 2001, helping people to retain a level of independence in their homes. At Care 24-7 we are committed to providing a service of excellence. This means providing high quality, safe and effective care which treats people with compassion, dignity and respect. Care 24-7 continues to grow as a company and currently have offices in Bradford, Leeds, Redcar and Middlesbrough with the plan to open many more. Care 24-7 is the first UK Company to have an affiliation with the Contented Dementia Trust and incorporate The SPECAL method in everyday life.
Our professional and sensitive staff pride themselves on offering a flexible, consistent, and reliable service that meets your personal requirements whilst also offering a warm and friendly approach to home care.
Organisational Benefits
We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we recently listed as the 7th Best Place To Work in the large category in Ireland, we are recognised as one of the Best Places To Work for Women, and we are also listed as 24th in the Best Workplaces Europe 2024 (Best Large Workplaces Category) of 3,000 eligible organisations across 4 categories. Cpl also have attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity and Inclusion.
What we offer:
· Competitive Financial and Benefits package
· Flexibility and Smart Working Practices
· Health & Wellbeing initiatives
· Career Development Progression opportunities
· Further Learning & Development opportunities
· Vibrant Sports & Social club
Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate and apply our Core Values:
· Customer focused
· Accountability
· Responsibility
· Empowerment
· Effective communication
· Respect
*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate*
All applications will be treated with the strictest of confidence.
If you wish to apply for the above-named role, please send an updated CV to chloe.kelly@servisource.ie quoting the job reference number JO-2405-534759 in the subject bar of your email.