Job Description
Would you like to join UKs largest privately-owned social care groups? Are you looking to take the next step in your career? Do you want career satisfaction? If you have experience in health and social careand share our passion for person centred care then we want to hear from you!
Domiciliary Care Coordinator
Hours: Full time
Location: Ross-On-Wye
Agincare offer fantastic benefits;
Salary: Up to £25,000 per annum
In depth induction
Outstanding career development
Fully funded training and career development
Access to Blue Light Care discount package
Employee Assistance Programme
Company pension scheme
Staff appreciation incentives
About the Role
The main purpose of theCare Coordinatoris to be responsible for all tasks related to helping with new client starts including matching and scheduling carers to clients.
As the Care Coordinator, you will;
Support forward planning of scheduling and ensure it is consistently achieved in order to provide continuity of care
Understand the arrangements for ensuring all clients are safeguarded against the risk of abuse and respond appropriately to any allegations of abuse, or complaints regarding service delivery whilst complying with Agincare policies and procedures.
Ensure that any communication with external sources such as next of kin, GPs, nurses, physiotherapists and any other professionals involved is prioritised if they impact on the care and wellbeing of the Client, keeping the Registered Manager updated as appropriate;
Ensure that all Care Worker holiday, sickness, unplanned absences from placement and all emergency calls are documented electronically;
Be part of the operations team on call rota system during evenings and weekends as and when required;
About You
Our ideal Care Coordinator candidate will;
Need to have a great level of attention to detail gained in a previous administrative or customer service orientated role;
Spend a lot of time at your computer so youll need a good level of IT knowledge, in particular MS Office skills;
Be Highly self-motivated, demonstrate integrity, trustworthiness, reliability;
Demonstrate that you have built and maintained great working relations with clients and colleagues alike;
Previous experience working within social care is preferable, but not essential;
Experience of co-ordinating rotas or schedules is also desirable, but not essential.
Hold a valid driving licence and have use of your own car
About Agincare
Were a family-run business caring for people since 1986.
We believe that if we remain true to our company values, and work together as one team, we will continue to be successful and deliver high-quality care to all our clients and residents.
Weve been voted as the top care company to work for by Indeed, and our team agree were proud that we average at 4/5* on employee reviews.
Equal opportunities are important to us at Agincare and we welcome applications from all.