Job Description
In 1995 Lifeways opened its first location for people with complex needs. Over 25 years later and we’ve grown to become the UK’s largest supported living specialist and are proud to help almost 5,000 people to live more fulfilling, independent lives. Our commitment is to provide extraordinary support that creates life-changing outcomes for people with complex needs. We do this through our stability, our local teams, our strong relationships, and our shared focus on quality and reassurance. Job Description If you believe that people have a right to choose how to run their own lives, then we would like to hear from you. We are looking for highly motivated and enthusiastic Team Leader to manage the day-to-day running of our services helping service users with all aspects of their lives in Bolton, Greater Manchester. We are looking for people to join us to help achieve our aim of delivering a truly person-centred support service. In this role you will support the Service Manager to ensure that excellent services are delivered and ensure that the service is compliant with external regulatory standards. You will also be responsible for leading, advising and motivating a staff team and your duties will include staff supervision and team meetings. Ideally you will hold an NVQ / SVQ 3 or a QCF level 3 award certificate or diploma in Health and Social Care or equivalent, and have relevant experience preferably within the relevant field. You will have supervisory responsibilities therefore previous management/supervisory experience is essential. In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to staff and person-centred approaches to the people who use our service. We value our staff and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development. Job Purpose: To work with the Service Manager to oversee a supported living service, ensuring that systems and standards are maintained to a high quality. To ensure compliance with all external regulatory standards. To provide support and supervision of Support Workers within the identified team. Key Responsibilities: To support and supervise the delivery of person centred services to all people using the service To support the Service Manager in the completion of accurate rota and timesheet information To promote and support the health and safety of both people using the service and support staff To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being To develop own knowledge and practice relative to continuous service improvement To provide support and supervision to Area Office Support Workers, to ensure effective and efficient person centred service delivery. Personal Attributes and Skills Self starter with attention to prompt timekeeping Organised with ability to meet deadlines and fulfil obligations generally Excellent communication skills Sympathetic Person Centred Approach to service delivery LWGNW