Job Description
Are you an experienced Support Worker looking to progress in your career?
Lifeways are looking for a Care Team Leader to work alongside our Service Manager in the leadership and day-to-day management of our established Supported Living Services in Leyland, Lancashire. This is an exciting opportunity to join our established team. Lifeways offer genuine, rewarding career progression and investment in recognised qualifications.
- Full time 37.5 hours per week.
- Opportunity to gain health and social care qualifications funded by Lifeways.
- Free DBS check.
- Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards.
- Free access to the employee assistance program which provides advice and support.
- Blue Light Card.
Applicants from experienced Care Team Leaders/Senior Support Workers holding an NVQ / QCF in Health & Social Care (or equivalent) would be an advantage. However, if you are a dedicated Care Assistant or Carer with a solid track record, and the ambition to progress, Lifeways can offer you excellent training and ongoing development for you to enjoy a rewarding career with us.
As Team Leader, you will lead and motivate a team of support workers ensuring that excellent person-centred care and support is delivered to people supported by Lifeways to enable them to live a fulfilling and independent life.
You will be involved in the recruitment and ongoing development of support workers by carrying out staff supervisions, candidate interviews, and providing general guidance and expertise. You will possess excellent communication skills to communicate effectively with staff, people we support, and outside professionals. In addition, good written communication and IT skills for record keeping are essential.
Job Description
Post: Team Leader
Reporting to: Service Manager
Accountable to: Service Manager
As a Team Leader, you will be responsible for leading a designated group of support workers ensuring that excellent services are delivered to each person supported by Lifeways to enable them to live their best and most independent, happy, and fulfilling lives. You will be self-motivated and organised with the ability to meet deadlines to fulfil all obligations of the role. You will demonstrate excellent communication skills, be empathetic, and have a person-centred approach. As this is a supervisory role, you will be expected to supervise your team of Support Workers formally and informally on a regular basis. You will act in accordance with legal and statutory requirements and company policy at all times, demonstrating the values and behaviours expected of all our colleagues.
Qualifications and Experience:
• NVQ Level 3 and/or a minimum of three years’ experience in the learning disability sector is desirable.
• A minimum of one year of management or supervisory experience is desirable.
Key Responsibilities:
• Support and supervise Support Workers to deliver best practice and meet expected quality standards of care and support.
• Ensure regulatory and compliance standards are met through supporting the Service/Registered Manager maintain effective records and support plan documentation.
• Support the Registered/Service Manager ensure operational support colleagues are compliant with all training requirements to undertake their role.
• Promote and support the health and safety of the people we support and support colleagues.
• Ensure that the actions of the operational team deliver effective care and promote safety and wellbeing of the people we support.
Key Tasks:
For each area of service delivery you will:
1. Use and develop methods and systems to communicate, record and report
• Identify methods and systems to promote effective communication and engagement with individuals and key people.
• Monitor and develop communication methods and systems to promote effective communication.
2. Contribute to the development and maintenance of healthy and safe practices in the working environment
• Monitor and report on compliance with health, safety, and security regulations and requirements.
3. Monitor and Develop practices which promote choice, well-being, and protection of all individuals
• Develop and maintain effective relationships to promote the individual’s choice about their care and support.
4. Ensure services achieve the best possible outcomes for individuals
• Ensure services are designed and reviewed to promote and maximise the achievement of the best possible outcomes for each individual.
5. Ensure individuals and groups are supported appropriately when experiencing significant life events and transitions
• Support the Registered/Service Manager design and implement a service which addresses the needs of individuals experiencing significant life events.
6. Compliance
• Support the Registered/Service Manager ensure that the service delivered is compliant with the required external regulatory standards.
7. Supervisory responsibility
• Supervise, mentor and act as a positive role model to colleagues to ensure effective person-centred service delivery.
Resources available to you:
• Service/Registered Manager.
• Area Manager.
• Administrative support.
• Workplace knowledge library.
• Ask HR.
• Learning and Development.
• Quality, Health and Safety team.
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