Job Description
One of our public sector clients is looking for an experienced Administrative temporary worker to join their team as a Case Admin Officer. Although this is a hybrid role offering some days at home and the rest office-based, the ideal applicant will work between the Walsall office and the main Birmingham City Centre office, and you MUST be comfortable accessing both locations. This is initially a temporary role of 3 months, although it is likely to be extended beyond that time. The role is a full-time position, Monday - Friday, 37 hours per week, with normal working hours around 9am - 5pm. The pay rate is £11.44 per hour.
Your role will be to provide admin support to allocated cases from designated staff members/teams as part of the department that facilitates offender tagging and monitoring.
You will have a hand in the following:
- Setting up and maintaining accurate information on internal databases.
- Spreadsheet management.
- Liaising with a multitude of departments and agencies to collate necessary information.
- Dealing with telephone queries from service users and external/internal bodies.
- Receiving and distributing relevant information and communications in an appropriate manner.
- Setting up video links with prisons.
- Maintenance of various Microsoft software, including Excel and Word.
- Liaising with offenders to discuss/organise appointments.
- Possible cover of reception when required.
The post holder must adhere to all policies regarding the sensitive/confidential nature of the information handled while working in this position.
The successful candidate will be subject to a basic record check similar to DBS due to the nature of the role. If this is something you would be interested in, please apply for more information.
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