Change Project Manager Secondment Job In Bracknell

Job Description

Who are we?

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.
Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
What you'll be doing
The Operational Excellence team shares accountability to deliver Wholesale Services outcomes, in particular:

1. To improve customer service
2. To make it easier for our people to serve at a consistently high standard, every time
3. To reduce our cost to serve

As a Change Project Manager, you'll be scoping, solutions and delivering small, medium and large change projects across Wholesale Services, within the team and through collaborating with other teams across the business.
As well as identifying improvement opportunities and delivering projects which lead to business outcomes, you will collaborate with teams across Wholesale Services and the wider company including Digital and Customer Transformation, to effectively forecast impact, risk and dependencies, and will be responsible for achievable mitigation planning.
Working with a Continuous Improvement mindset, you'll need to be a good problem solver and have excellent stakeholder management skills, including the ability to confidently and clearly present to Senior stakeholders. You'll adhere with our output governance processes to ensure high-quality measurement of sustainable efficiency improvements, and enable/support effective auditing, training, and quality frameworks where necessary.
You'll work with resilience in sometimes complex environments and demonstrate an understanding of the overall strategic direction of Thames Water and Wholesale Services' role within, and actively work to deliver measurable change in line with that.
What you should bring to the role

• Change management experience with implementation of customer-focused business change and initiatives, with measurable benefits
• Conceptual Thinking - The ability to understand the whole picture; to draw conclusions from diverse information and to identify underlying issues in complex situations
• Be a strategic thinker - Thinks ahead, adds value and innovates for the future. Effective at both strategy formulation and execution.
• Previous risk management experience
• Be a proven leader with the ability to develop a sense of unity and purpose, to influence others and direct them towards the goals of the organisation
• Successful stakeholder management skills
• Experience of project related problem-solving and resilience within a complex business environment
• Business and commercial acumen, demonstrated in successfully delivered change projects

What's in it for you?
We're proud of the positive ways of working we've adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles, we're moving to a hybrid approach with various options for working from the home, office and our sites.
This position is to cover maternity absence for a duration of 13 -18 months and will be paying between £52,000 and £60,000 per annum. This package includes an excellent contributory pension, 26 days holiday per year (pro-rata) and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your well-being.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you'll enjoy a fulfilling career and flexible working arrangements.
We're also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can't consider any further applications, so please submit your application as soon as possible to avoid disappointment.