Job Description
Job summary The Derby and Burton hospitals Charity are seeking a self-motivated, confident individualwith a passion for delivering excellent customer service. The successful applicant will hold aUK driving license and be confident to travel across all 5 sites. Derby and Burton Hospitals Charity supports all areas of the Trust's work, caring for patients at our five main sites, and supporting staff and patients at other sites where needed. We are a small team, but we work well together and are well regarded by the hospitals we serve, and by the supporters of our Charity. Derby and Burton Charity Hub Receptionist is a key role within the Charity. For many people, this is the first point of contact with the Charity, so it is important we make a good first impression. If you are friendly, welcoming and happy to carry out a variety of duties, we would like to hear from you. Main duties of the job To provide a friendly, welcoming and efficient service on the Charity Hub to supporters, staff, patients and visitors. To provide general clerical/ administrative support for the Charity to a high standard. To develop the Hub's activities in promoting the Charity.Deal with all queries - whether charity- or hospital-related.Driving across to all 5 sites, Staffing charity pop up stallsClosing date of applications: 15 September 2024Interview date: 24 September 2024 About us As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts: We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff. Job description Job responsibilities Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers Person Specification Knowledge Essential GCSE level or equivalent in English and Maths An advanced level of IT literacy, with experience of using a range of IT applications Excellent written and verbal skills Please add- UK driving license ability to travel across all sites Experience Essential Customer services experience