Job Description
Chief Data Officer/Co-op Data Director
£excellent salary plus extensive benefits
Manchester city centre (hybrid)
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy.
We’re looking for a new CDO/Co-op Data Director to develop a data strategy that drives both value and values.
In this role, you’ll work with colleagues to define and implement a data strategy that enhances our data products and platforms – enabling Co-op leaders by providing them with the tools and information they need to drive great commercial outcomes while delivering our Co-operating for a Fairer World vision.
At Co-op, profits and principles go hand in hand. By re-imagining our data infrastructure you’ll enable our leaders to increase footfall, enhance customer acquisition and loyalty, and improve the membership proposition that underpins our co-operative business model.
To be successful, you’ll need to influence senior stakeholders across our Co-op – establishing yourself as a thought leader who can help join the dots between our ethical goals and commercial imperatives.
What you’ll do
- define the vision and data strategy to increase accessibility of data, enabling data-driven insights that inform the business’s strategic direction
- act as a thought leader and champion for the value of data and insights and the voice of customers/users in decision making
- lead the Co-op data team, building the team’s capability, developing skills and providing career development opportunities
- develop strategies to drive improvements in colleagues’ data literacy, advocacy and capabilities so data is at the heart of decision making
- develop data reporting products that improve business performance and the achievement of overall business goals
- establish enterprise-wide analytics toolsets that drive innovation and create an advantage for the business
- enable data-driven insights that inform the business’s strategic direction
- develop enterprise data platform and self-serve capabilities that empower colleagues providing them with accessible, trusted data to make informed decisions
- develop, manage and embed data ownership networks and forums so the business manage their data effectively
- define data policies, standards, processes, tooling and controls across Co-op and internal/external partners to manage our data effectively and ethically
- define the master data management and data quality strategies and work with enterprise architecture to define Co-op wide data architecture
- establish enterprise-scale data integration design standards and procedures and adherence
This role would suit people who have
- developed and executed a data strategy in a large, complex organisation within a customer-centric industry or sector
- excellent people skills with the ability to engage at all levels and translate technical issues in data management to business impacts
- experience of developing cultures of data excellence, and the ability to drive cultural change over a long period
- defined and managed data governance policies and processes
- experience and understanding of cloud-based enterprise data architecture (SAP, Data Bricks and MS Azure are key Co-op platforms)
- knowledge and understanding of the business value provided by coordinated data capabilities
- experience of running data management and remediation processes including root cause analysis
- an inspiring leadership style and coaching mentality with the ability to shine a light on data issues and challenges in a constructive way
Why Co-op?
Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit. You’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes…
- annual bonus scheme
- company car or car allowance
- private health cover for you and your family
- pension with up to 10% employer contributions
- 28 days, rising to maximum 32 days
- discounts on Co-op products and services
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.