Job Description
About us
We are Direct Line Group – home to some of the country's best-known brands including Direct Line, Churchill, Privilege, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.
DLG is at an important stage in its evolution to be a technology and data company. Following a few years of significant build and transformation of core assets, ranging from telephony to core customer-facing platforms, an Agile transformation for key segments of our business is bedding in with the intent of better serving our customers at pace. However, there is more to do!
The role
As a Strategy & Operating Office Manager at Direct Line Group you will be responsible for ensuring alignment of the CISO roadmaps to the CISO Strategy and group priorities. You will provide assurance that strategic milestones are met in a timely manner and resolve issues that may compromise delivery to the agreed quality without impact to risk appetite. Additionally, you’ll ensure proactive financial management of CISO opex and capital expenditure, providing cost effectiveness measures and ensuring appropriate financial reporting.
N.B
- This is a hybrid opportunity with a requirement to collaborate in our London office c.once per week.
Who you’ll be working with
You’ll join our CISO Strategy and Operating office who are responsible for the creation and delivery of a consolidated CISO strategy (People, Process and Technology) and aligned roadmaps. They provide assurance and oversight of the CISO Change Portfolio and are responsible for all aspects of financial management across the CISO function, including CISO investments and operational costs, identifying efficiencies and embedding cost saving opportunities with optimal outcomes.
What you’ll be doing:
- Ensure that all CISO investments deliver the desired outcomes to protect our customers and business.
- Coordinate a prioritisation plan across all CISO portfolio to ensure alignment with Business, Technology & CISO strategies, group priorities and business value.
- Oversee the CISO Change portfolio, working with programme/project teams to manage project milestones and resolve issues that may compromise delivery.
- Identify inter-dependencies and conduct impact analysis between programmes and projects. Evaluate risks and issues and propose mitigating actions.
- Coordinate with all CISO business areas to facilitate effectiveness and timing of programmes / projects with regulatory commitments.
- Facilitate and present content for governance forums and communicate actions.
- Review and approve post-programme and post-project evaluation reports and benefits to ensure the strategic goals have been enabled/met.
- Manage CISO finance dashboard to ensure strategic investment allocation is on track and any financial risks and/or opportunities are identified and reported.
- Manage CISO operational budgets. Annual budget planning, forecast vs. actuals month end analysis and risks & opportunities tracking.
- Provide advice and guidance to all levels of leadership for successful management of all CISO operational costs.
- Review operational and strategic investment requests to provide the leadership team with recommendations to enable effective decisions.
- Provide advice and assistance to CISO team members on change processes and financial management.
- Manage the development of automated metrics and reports that provide a real time compliance ‘dashboard’ for use at all levels of the organisation and enables tangible and visible risk reduction.
- Develop stakeholder relationships and ensure communications are timely and effective.
- Support and act as delegate where required to Head of CISO Strategy & Operating Office.
What you’ll need
- Experience working in a similar role ideally within Information Security and/or Financial Services
- Knowledge of Project Management processes and tools
- Ability to demonstrate management of effective relationships with business stakeholders, technical teams and 3rd party vendors.
- Excellent communication skills and the ability to present concisely and effectively based on appropriate level of management interaction.
- Ability to work both independently and as part of a team at all levels and across all business units.
- Motivated to delivering quality and striving for continual improvement.
Ways of Working
Here at Direct Line Group, we recognise the importance of flexibility, not only in our personal lives but also in the way we work. Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone.
How much you'll be in the office depends on your role, and we'll consider the flexible working options that work best for you. You can find out more about ourflexible working approachor please get in touch with the team to discuss.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer such excellent benefits designed to suit you as and when you need them:
- 9% employee contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Up to 10% bonus
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- 25 days holidays
- Buy as you earn share scheme
- Employee discounts and cashback
Life at Direct Line Group
Direct Line Group is an equal opportunity employer. We value diversity and we're committed to making DLG a truly inclusive place to work.
We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer. We know you're more than a CV, and the things that make you, you, can bring real potential to DLG.
If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
#LI-HYBRID
#LI-GS1