Claims Adjuster Marine Job In London

The primary purpose of the Claims Adjuster (Marine) is to provide an efficient and effective claims service for our clients, by responding to each claim notified in a proactive manner in order to return our clients to their pre-loss condition as expeditiously as possible.

Specific Responsibilities

• The accurate and timely investigation, administration, quantification, negotiation and settlement of any potential exposures notified to Lancashire Group subsidiaries Marine portfolio within pre-agreed authorities and service targets.
• To proactively adjust own case load of attritional, large and complex Marine losses from first notification to settlement, with referral where required.
• Liaise as required with underwriters, brokers and third parties to assist with coverage analysis and policy response.
• Report reasonably foreseen matters within the Marine claims market that may affect the reputation or financial position of the firm, immediately to Team Manager and the Group Head of Claims.
• Manage paid to incurred, open claim counts across Marine class.
• Perform case reserve reviews as required and report any claim trends identified.
• Maintain accurate records for auditing purposes and preparing reports as necessary.
• Advise Underwriters in respect of any requisite policy language evolution.
• Catastrophe Response.
• Develop and maintain relationships with brokers, peers and service providers within the market as an ongoing concern.

Essential Skills & Requirements

• Sound insurance experience within Claims, and a good understanding of insurance principles and markets

• Accuracy and attention to detail with high standards

• Excellent written and verbal communications skills, and interpersonal skills

• Excellent IT skills including MS Office, Word and Excel skills

• Ensure knowledge is kept up to date with current insurance issues and legal developments