-
Job Description
Claims Assessor / £43,000 / Full time / permanent / Remote
Our client, a global and well recognised insurance company are seeking experienced Claims Assessors to join their team. The right individual will have experience of medical and financial claims assessments across a range of various product lines.
Role and Responsibilities:
- Manage individual protection claims from initial notification all the way through to final settlement
- Asses claims in line with company policy and conditions
- Liase and communicate with relevant parties to obtain information in relation to claims
- Build and maintain relationships with service providers and aim to resolve appeals and complaints
- Daily contact with customers and service providers both over the phone and in writing
- Provide excellent customer care and support to customers when they need it most
- Working across Life, Critical Illness, Income Protection, TPD, Business Protection and Wavier of Premium.
- Dealing with high claims authority limits
Essential skills:
- Experienced within medical and financial claims assessment across a range of product lines
- Be educated to GCSE standard or equivalent
- Be a confident and effective communicator both verbally and in writing
- Have a passion for customer service
- A “can-do” attitude and the ability to manage a heavy workload
- Experience in high claims authority limits
Package:
- £43,000 basic salary
- Excellent healthcare benefits
- Bonus scheme
- 25 days holiday plus bank holidays
- Fully remote
Claims Assessor / £43,000 / Full time / permanent / Remote