Job Description
Your roleYou will work in Account Management – the largest and liveliest team at SilverDoor Apartments – to manage client accommodation requests over the telephone and via email, providing an efficient and thorough personalised service which caters to our clients’ needs. The clients handled by the Account Management team are predominantly large companies who send employees on business trips around the world. Ensuring these clients are impressed by the quality of our service will be a vital aspect of your role. You will be given opportunities to visit properties and attend events with our partners and clients, and over time you will progress to developing new clients of your own. For the right people, the opportunity also exists to advance within the department to a team management position.The ideal attributesGreat people skills and an excellent telephone mannerSelf-motivated and results drivenGood problem solving skillsConfident, friendly and hardworkingAn engaging personalityExcellent numeracy skillsConsistency and attention to detail