Job Description
Role: Client Relationship Manager Company: A World Leading Technical and Digital Skills Organisation Salary: Up to £40k Basic £55k OTE Location: London / Hybrid Fantastic Company with industry leading training and career prospects. Ideal Candidates will have 3 years + B2B Sales experience - ideally from an apprenticeships, learning services or recruitment background Client: Our client helps many of the world’s leading companies to build their tech and digital capabilities via their leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. They also create bespoke solutions, blending elements to meet specific client needs. Role: Within their Tech Apprenticeship division your primary focus is to develop new and grow existing customer relationships using the sales techniques gained from our clients in-house training programme to deliver against specific, measurable targets Duties: • Identify and liaise with key stakeholders/decision makers for both new & existing customers bytelephone and email in order to maximise sales opportunities • Prospect for new customers whilst maintaining and growing your existing customer base in order to create and close sales opportunities • Input, analyse and interpret all relevant sales management information to prioritise incomingworkload and qualify sales opportunities • Prepare quotes and proposals for customers • Use relevant data to fully report on sales activity • Deliver high levels of customer service which result in positive feedback from both internal andexternal stakeholders • Constantly develop a deeper understanding/knowledge of your product offering and sales techniques About You: • Persuasive verbal and written communication style • Ability to plan and prioritise your workload efficiently and effectively in order to achieve targets • Confidently recognise when issues or opportunities arise that require resolution through owninitiative or escalation • Ability to work under pressure, whilst multi-tasking effectively • High degree of attention to detail • Track record of achieving sales targets • B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephoneand face to face – ideally 2 years +• Working to tight deadlines where high level of accuracy are required • Experience of resolving or offering solutions to queries • Proficient in using IT systems e.g. Client Relationships Management systems • Proficient in Microsoft Office