Job Description
Role: Client Relationship Manager
Company: A World Leading Technical and Digital Skills Organisation
Salary: Up to £40k Basic £55k OTE
Location: London / Hybrid
Fantastic Company with industry leading training and career prospects.
Ideal Candidates will have 3 years + B2B Sales experience - ideally from an apprenticeships, learning services or recruitment background
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Client:
Our client helps many of the world’s leading companies to build their tech and digital capabilities via their leading range of training courses, reskilling bootcamps, and work-based learning programmes & apprenticeships. They also create bespoke solutions, blending elements to meet specific client needs.
Role:
Within their Tech Apprenticeship division your primary focus is to develop new and grow existing customer relationships using the sales techniques gained from our clients in-house training programme to deliver against specific, measurable targets
Duties:
• Identify and liaise with key stakeholders/decision makers for both new & existing customers bytelephone and email in order to maximise sales opportunities
• Prospect for new customers whilst maintaining and growing your existing customer base in order to create and close sales opportunities
• Input, analyse and interpret all relevant sales management information to prioritise incomingworkload and qualify sales opportunities
• Prepare quotes and proposals for customers
• Use relevant data to fully report on sales activity
• Deliver high levels of customer service which result in positive feedback from both internal andexternal stakeholders
• Constantly develop a deeper understanding/knowledge of your product offering and sales techniques
About You:
• Persuasive verbal and written communication style
• Ability to plan and prioritise your workload efficiently and effectively in order to achieve targets
• Confidently recognise when issues or opportunities arise that require resolution through owninitiative or escalation
• Ability to work under pressure, whilst multi-tasking effectively
• High degree of attention to detail
• Track record of achieving sales targets
• B2B sales experience dealing with internal or external stakeholders/decision makers by email, telephoneand face to face – ideally 2 years +
• Working to tight deadlines where high level of accuracy are required
• Experience of resolving or offering solutions to queries
• Proficient in using IT systems e.g. Client Relationships Management systems
• Proficient in Microsoft Office