Client Relationship Manager Job In Manchester

Client Relationship Manager | Salary of up to £50k | Year 1 OTE £75k | Remote (client/office visits)

Experis is a ManpowerGroup business dedicated to connecting talented individuals with businesses across all industries. Working with over 80 percent of the Fortune Global 500 and deploying more than 38,000 skilled professionals every day, Experis combines local knowledge and personal insight with global resources to ensure maximum access to professional opportunities.

This is an exciting opportunity for a Experis Client Relationship Manager to be responsible for selling, developing and retaining new business for the Experis Academy service offering and developing relationships with key external and internal stakeholders to deliver profitable business.

What's in it for you?

• On top of your base salary, a market leading uncapped commission structure
• Future OTE of £100k
• Hybrid working
• Huge money-earning potential and career progression
• Lunch clubs, breakfast clubs, target hitters club, and other team incentives
• Working alongside a supportive, motivated, and dedicated team
• 24 days annual leave (rising with service to 27) plus your birthday off and you can purchase up to 5 days additional leave if desired
• Work the ethical way – join a business that has been named one of the world’s most ethical for thirteen years running!
• Generous company benefits including employee discounts and a benefits allowance that can be spent on flexible benefits such as PMI, Dental, Insurances etc.

Responsibilities include

• To identify and increase new business opportunities through proactive sales channels and relationship building
• Accountable for delivering the new business sales target for the Experis Academy
• Increase the number of Experis Academy new customers
• Achieve minimum expected visit numbers weekly and monthly - Driving high levels of new business activity (phone, Teams, Mail, LinkedIn, events, networking) to sell our Academy services
• Developing wide range of stakeholders to sell Academy services too. Maintaining the relationships and networking throughout the market
• Meeting with Key Stakeholders face-to-face to educate, sell and promote new business through presentations and account analysis
• Develop sales campaigns with marketing to drive new business. Plan and deliver multiple campaigns and Account Based Marketing (ABM)
• All activities to be updated and managed on MSD
• Continuous improvement and further business development of the new accounts to ensure retention and growth
• To manage the total relationship with the Client maintaining a consistent high level of service delivery, whilst ensuring further new opportunities are identified
• Maintaining the revenue and Gross Profit of the Client, ensuring all additional revenue opportunities are taken
• Drive the monetisation of new wins
• Maintain and develop relationships with Client through regular and structured contact to establish on-going needs
• Foster close relationships with group SMB teams
• Build a relationship with and work closely with the Operational Team on pursuits and new wins
• Ensure compliance with Company, client and legislative requirements
• Comply with the Company’s Business Ethics and standards of excellence
• Prepare monthly, quarterly and annual reporting / forecasts for the Experis Academy
• Manage the contracting process in a speedy manner for new wins

About you

• Pro-actively seeks opportunities for the team to attract and win new clients
• Strong levels of new business activity – sales meetings, mail, Teams, visits, LinkedIn
• Monitors performance to deliver against objectives/ deadlines / targets
• Networking and sales ‘opener’. Builds wide and effective networks of contacts inside and outside the organisation
• Sold innovative solutionsto new clients
• Worked closely with the group, including the central teams, branch networks, marketing and operations teams
• Puts the client first - demonstrates a commitment to meeting client's requirements and expectations
• Experience of using data and trend analysis to inform future sales strategies
• Understands the technologymarketplace or has the attitude and aptitude to develop this knowledge
• Articulate communicator, developed negotiation and persuasion skills
• Works in a systematic, structured way, plans and manages own time effectively
• Track record in delivery wins and profitable sales
• Upholds the group values and behaves with integrity towards clients and prospects
• Sets high standards of behaviour and performance for self and others
• Makes rational commercially sound business judgements from available information
• Produces innovative new ideas/approaches/ insights

Apply now to find out more and to book in a confidential chat!

At ManpowerGroup we’re a global leader in workforce solutions, empowering our people every day to discover their personal best. Our services enable our clients to win in the changing world of work and we connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world.

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. In line with our Diversity and Inclusion policy, we welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, sexual orientation or disability. ManpowerGroup is a Disability Confident Employer and we’re happy to talk about flexible working.