Job Description
Main area Clinical Services Manager- Brent 0-19 Universal Services Grade Band 8b Contract Permanent Hours Full time - 37.5 hours per week Job ref 824-ONW-6960
Employer Central London Community Healthcare NHS Trust Employer type NHS Site Willesden Centre for Health and Care Town London Salary £64,408 - £73,961 per annum inclusive of HCAS Salary period Yearly Closing 30/06/2024 23:59
Clinical Services Manager
Band 8b
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
Central London Community Healthcare is excited to be advertising for a band 8b Clinical Services Manager for our children’s 0-19 universal services in Brent.
The Brent Children’s Clinical Service Unit is led by a Head of Clinical Services, supported by two 8b Clinical Service Managers (CSMs) who respectively manage a portfolio of services for 0-19 Universal Childrens Services and Specialist Children’s Services.
The Clinical Service Manager roles support the Head of Clinical Services to ensure quality processes are in place and embedded to consistently deliver a safe and effective high-quality service for patients and service users across the CSU.
Main duties of the job
The post holder will take part in trust wide projects relating to their portfolio and join the Brent Children Clinical Service Unit leadership team which includes specialist services such as therapies, child development service, specialist nursing teams and a new children’s health inequalities team.
You will be supported by an 8a Clinical Lead as well as the Head of Clinical Services and wider senior management team and have opportunity to develop your leadership and operational management skills and lead on CSU wide projects within the division.
The role is primarily based at Sudbury Primary Care Centre and Willesden Centre for Health and Care where the team’s offices are based however travel to other sites will be required.
If you are an experienced manager looking for a new challenge this may be the role for you.
If you are interested in discussing the role please contact Kim Lewis, Head of Clinical Services - Brent Children on
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C’s apply
- Flexible working options
- Training, support and development in your career
Detailed job description and main responsibilities
· Responsible for service delivery of patient care with the available resources, and monitoring of performance against, set targets (activity, finance, outcomes, and utilisation).
Analyse performance data highlighting areas of variance and develop action plans to address and improve performance. Implement and monitor action plans.
Develop a working environment and culture that actively improves health, safety and security
Report, review and monitor complaints and clinical incidents and undertake clinical audit in conjunction with Team Lead, Clinical and Professional Leads and work collaboratively to develop strategies around prevention of future occurrences
Ensure the formal dissemination of learning in order to inform policy and practice
Take responsibility for ensuring that patient experiences of the services within remit are positive
Lead business planning for services within area of responsibility
Carry out demand and capacity work to ensure services are sustainable.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.
Person specification
Education/Qualification
- Evidence of continuing personal and professional development
- Professional clinical qualification or significant NHS experience
- Experience of managing patient care services
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.
We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:
Disability and Wellbeing Network (DAWN)
Race Equality Network
Rainbow Network which supports LGBTQI staff.
Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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