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Job Description
Cloud and Infrastructure Operations Lead
London
Hybrid - 2 days a week in the office
£115k - £120k base + 20% + Benefits
Purpose: To manage and oversee the technical and operational aspects of the organization's IT infrastructure, ensuring its reliability, availability, and performance. The role strongly focuses on service delivery within a regulated environment and works closely with the Platforms & Infra Manager to coordinate day-to-day operations.
Key Responsibilities:
- Managing Infrastructure Operations: Oversee daily operations across servers, networks, datacenters, cloud services, and other technologies to ensure optimal performance and system configurations.
- Ensuring Reliability and Availability: Maintain high levels of reliability and availability for critical IT services, which includes implementing redundancy, disaster recovery, and business continuity strategies.
- Monitoring and Incident Management: Monitor the health and performance of infrastructure components, promptly responding to incidents to minimize business impact.
- Capacity Planning and Scaling: Assess current and future infrastructure needs, planning for capacity requirements and scaling resources to support business growth.
- Security and Compliance: Ensure the security and compliance of IT infrastructure with relevant regulatory standards and the organization's IT controls framework.
- Vendor Management: Collaborate with vendors and third-party service providers to ensure the timely delivery of services and manage vendor relationships effectively.
- Continuous Improvement: Identify opportunities for process optimization, automation, and efficiency enhancements within infrastructure operations.
Key Attributes & Requirements:
- Technical Gravitas: Strong understanding of a Microsoft environment (MS Shop) with experience in VMware stack; transitioning to Microsoft Azure is a key focus area.
- Operations-Focused Background: Experience in infrastructure management with a solid service delivery focus. The role is more about operations management than hands-on engineering.
- Leadership Experience: Proven experience in leading a dynamic team and managing infrastructure operations.
- Hybrid Cloud Experience: Familiarity with managing a hybrid IT environment, including experience with data center exits and Azure VMware solutions.
- Regulatory and Risk Management: Strong background in working within regulated environments and managing risk and control frameworks.
- Strategic Oversight: Ability to contribute to projects by providing oversight and challenge without being directly hands-on.
- Personality Fit: Strong personality to manage the function effectively, comfortable leading in a fast-paced, high-demand environment with potential maturity challenges.
Please Apply!