Job Description
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London Permanent £32,000 - £35,000 per year
- Have you worked in a fast paced colelctions role in Financial Services?
- Do you thrive in a fast paced role and a target driven environment?
About Our Client
My Client us a dynamic and forward-thinking financial services company dedicated to helping their clients achieve their financial goals. With a strong commitment to excellence and innovation, they have established ourselves as a leader in the industry. They are now seeking a talented and motivated Senior Credit Controller to join the team and contribute to their continued success.
Job Description
As a Senior Credit Controller, you will play a crucial role in the company's efforts to recover outstanding debts while maintaining positive customer relationships. You will be responsible for managing a portfolio of accounts, using your excellent communication and negotiation skills to collect payments and resolve any outstanding issues. Your goal is to minimise losses and maximise recoveries while providing exceptional service to their clients.
Your role will be shaped around the below responsibilities:
- Manage a portfolio of delinquent accounts and develop effective collection strategies.
- Initiate contact with debtors through phone calls, emails, and written correspondence.
- Negotiate payment arrangements and settlement options with customers.
- Investigate and resolve customer disputes or issues that may be delaying payments.
- Provide exceptional customer service and build rapport with debtors to facilitate resolution.
The Successful Applicant
The successful candidate will need to enjoy working in a fast paced environment, working to deadlines and be confident with stakeholder management and overall have strong customer service skills and resilience. The ideal candidate will have:
- Proven experience in credit control, collections or accounts receivable.
- Strong negotiation and communication skills.
- Excellent problem-solving and analytical skills.
- Ability to work well under pressure and meet targets.
- Proficiency in using collection software and Microsoft Office Suite including Excel.
What's on Offer
If you are a motivated, results-driven individual with a passion for helping people and a background in Credit Control or Collections, please apply for this exciting opportunity! On offer will be
- Competitive salary and benefits.
- Hybrid Working
- A supportive and collaborative team environment.
- A chance to work with a company dedicated to making a positive impact on client's financial well-being.