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Job Description
About Our Client
The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field.
Job Description
- Manage customer accounts and ensure timely debt repayment
- Develop and maintain positive relationships with customers
- Provide excellent customer service, addressing inquiries and resolving issues promptly
- Work within a team to meet and exceed collection targets
- Adhere to company policies and industry regulations
- Proactively identify opportunities to improve collection processes
- Collaborate with other departments to ensure smooth operations
The Successful Applicant
A successful Collections Advisor should have:
- Experience in a customer service environment, preferably within the Financial Services industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proven track record in debt collection
- Knowledge of industry regulations and guidelines
What's on Offer
- Salary £20,500 per annum OTE up to £35,000
- A supportive and professional work environment
- Opportunities for professional development and growth
- Competitive holiday leave
- Unique opportunity to join a leading company in the Financial Services industry
We encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.