Communications Consultant - 12 Month Fixed Term Contract
Salary: Circa £35,000
This is a fantastic opportunity to join our Legal, Regulatory & Mandatory (LRM) communications team within Nationwide’s Customer, Brand & Engagement function.
This team is responsible for all LRM communications across a mix of print and digital channels for all account types within Nationwide. As we continue to develop and roll out our new, modern, customer-focussed brand, your role will be to transform and create our most critical customer communications.
Reporting to the LRM Communications Manager, you’ll use your communications expertise and experience to take complex business requirements and turn them into simple, engaging, and performance driven communications and customer journeys.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
Working with key stakeholders from across the business, you’ll be responsible for taking communication briefs from inception to delivery. This means bringing together subject matter experts, interrogating business requirements, ranging from the straightforward to the highly complex, recommending and creating the optimal customer communications response, and ensuring all regulatory requirements are met.
About you
You are also:
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.