Job Description
About the Role You will be entrusted with defining normal usage baselines and assistswith detecting anomalies. You will look at a process or business problem and looks for ways in which it can be improved. ResponsibilitiesCollaborating with stakeholders to acquire and develop requirements for all projects or onboarding of new products.Investigating issues or challenges of unauthorized activities identified by internal and external customers.Acknowledging, investigating issues pertaining to customer alerts and helping to resolve those critical incidents.Working alongside the Director of Content Protection to prioritize multiple workstreams to plan and execute projects to modernize programs. Additionally provide results/evidence of investigations.Utilizing data-driven decision-making and analysis to gain insights and drive solutions for business problems.Delivering simple and complex dashboards using Tableau and JIRA reporting environments.Acting as a Hands on leader supporting the operational response to content protection events.RequirementsHave a background in project management, data analytics, developing processes and/or runbooks in a large global matrix organization.Possess a basic understanding of copyright, DMCA, cybersecurity, fraud, or other enforcement type organizations.Have experience with Identity Management systems, SSO, network and web based attack remediation and responses.Possess an understanding of copyright, DMCA, cybersecurity, fraud, or otherenforcement type organizations. Have a basic understanding of copyright, DMCA, cybersecurity, fraud, or other enforcement type organizationsHave the ability to learn new technologies, tools to ensure that our program continues to improve in a evolving ecosystem.Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for you We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offerHealth Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefitsRetirement Benefits: 401(k) with match and an Employee Share Purchase PlanWellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ProgramsShort-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital IndemnityFamily Benefits, including bonding and family care leaves, adoption and surrogacy benefitsHealth Savings, Health Care, Dependent Care and Commuter Spending AccountsUp to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice