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Job Description
A growing organisation in Teesside are looking for an experienced Contract Manager for their Response/ Maintenance contracts in the North East. You will have full operational responsibility as a Contracts Manager to ultimately impact and achieve 100% customer satisfaction and exceed targeted KPI performance.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
This Contract Manager will support the business in offering our employees a great place to work, providing them with the opportunity to develop their careers and fulfil their potential.
The Contract Manager role:
- Incentivising and motivating directly employed labour whilst on occasion engaging and managing sub contractors for specialist works too
- Instilling ownership and responsibility in your teams (Supervisor, Foreperson, Tradespersons) to support the successful delivery of response works to the expected standards, on time and to budget, whilst always ensuring that customer satisfaction and KPIs are achieved
- Ensuring and enforcing Health and Safety measures are in place and monitored
- Build relationships both internally with all teams and with the client; we encourage commercial and operational teams to work very closely together to ensure a successful and collaborative delivery.
What will I bring to the Contract Manager role?
- Relevant experience of managing direct trade teams from a similar role/environment and industry
- Your ability to multitask, find tangible, workable solutions and manage several KPI variables so that targets are achieved via our delivery model
- A sound working knowledge of Health and Safety requirements. An SMSTS preferred but not essential.
- An understanding of the impact that operations can have on cost and risk management
Benefits:
- Be part of the company profit share scheme!
- Car allowance
- An enhanced employer pension contribution
- Life, Medical and Permanent Health Insurance
- 30 days leave including bank holidays, but you may want longer or less, so buy up to 5 days or sell up to 3 days per year
- Access to an employee assistance program to support employee’s health and wellbeing, and free financial and legal advice.
This is a full time and permanent position