Job Description
Job Title: Creative Senior Account ManagerSalary: Up to £33k paLocation: GlasgowReference: J3323Contact: Telephone: 0141 647 6688Categories: , , , Fabulous opportunity to join one of our most successful clients.As Senior Creative Account Manager you are responsible for developing strong client relationships and delivering day-to-day support on all client account activity, working in conjunction with the wider business delivery / expertise.Your responsibility is to ensure that all projects aremanaged in line with client policies and procedures. You are the pivotalday-to-day contact, liaising with colleagues across various departmentsincluding Design, Digital, Studio & Production, trafficking projects throughto end delivery.Working as an integral part of the marketing team, sharingthe client’s vision and ethos and delivering excellence client service.Key responsibilitiesClient Internal/External• To build,manage and develop the client relationship to ensure client’s expectations arefully met• To liaisewith all stakeholders on a daily basis, developing and writing new briefs andliaising internally with various departments across to ensure smooth projectmanagement of all projects and campaigns, and that all client deliverydeadlines are managed• To manageall workflow through Creative, Digital and Studio & Production teams,providing updates to colleagues and clients• Toidentify how we can contribute to the clients’ strategy and delivers theopportunity to do so• Work withthe Account Director to embrace change and offer innovative thinking• A brandambassador within the agency for your clients• Preparationof documentation for client meetings – weekly status, monthly update andquarterly review.Financial• Accurateestimating, invoicing and monthly budget reconciliation• Forecastingand forward planning of clients spend• Identifyand maximise cost saving opportunities• Identifyand introduce new opportunities where appropriate• To developMI to aid future client planning• To ensuremonth end MI and KPI reports are completed on time, are 100% accurate anddistributed to clientStrategy and Leadership• Understandscompetitors and positioning in the market• Isknowledgeable in the clients’ sector and mindful of changes that could affectclients’ strategy• Instil inyour team a good understanding of the business strategy• Shareunderstanding of your client accounts with the wider team• Continualdevelopment of Client Development Plans for key clients, identifying newinitiatives• Work withAccount Director in delivery of additional service lines.People Management• Liaisewith the wider Account Management team to ensure resources remain in line withclient needs – holds regular 1-2-1 with Account Director• DevelopAccount Managers to confidently communicate our proposition and services toclient• Manageworkload effectively, seeking opportunities to expand knowledge, grow anddevelop• Shareknowledge and best practice with colleagues, internal departments and otherbusiness unitsOperational• Manageand communicate to all concerned parties on major campaigns, providing budgetsand timing plans• Produceminutes from review meetings and circulate as agreed• Keep theclient advised on all new developments within our client• Offerproactive advice to the client and initial briefing and planning stages, andthroughout project delivery phase• Flexiblein your approach to workload and task allocation to ensure client demands aremet• Resolveissues, escalating to Account Director where appropriate, including anycontract risks identified.Share this job: