Job Description
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
Ensure you read the information regarding this opportunity thoroughly before making an application.
If youd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who were looking for!
Job Role: Criminal Justice Service Manager
Salary: £31,212 per annum
Hours: 37.5 hours per week
Contract type: Permanent
Location: You will be based in our Yeovil or Taunton office, but travel around Sedgemoor and Bridgewater will also be required
Additional information:
On-call (1 in 4 weeks), £100/week when on-call
The Role:
The successful Criminal Justice Service Manager will manage local Criminal Justice projects, ensuring performance KPI objectives, quality standards and contractual obligations are met through effective management of two local Criminal Justice teams. They will be an effective member of the Operational Team and will maintain a visible and active presence with their Julian House employees, ensuring service improvements are embedded within local projects.
Responsibilities include:
Manage Criminal Justice teams and be responsible for effective delivery of client led practices that deliver positive outcomes
Provide operational management, staff line management of local project teams, including setting of targets, monitoring, and addressing any performance issues
Maintain and provide KPI stats/information to Regional Managers for accurate reporting, on a regular basis
Ensure financial procedures are maintained, and where relevant effectively manage voids keeping re-let times to a minimum, ensure housing benefit and service charge compliance is in place and targets being achieved
Ensure neighbourhood and community relations are maintained responding positively to any concerns when raised.
Embed and support the use of volunteers in the projects.
Qualifications / Requirements:
Relevant experience at managerial level within the sector
Proven ability to manage local teams and projects in a similar role, resulting in high quality client service
A proven knowledge and understanding of the care and support requirements of people experiencing social exclusion including those that have been involved in the Criminal Justice System
Experience working with vulnerable adults, including those that have been involved in the Criminal Justice System
A valid UK driving license and access to own vehicle business insurance will be required for roles involving travel for work
For more information, please refer to the full job description here
There are many great reasons to join our team!
Great opportunities for career development and free monthly training sessions from experienced facilitators
Sliding salary scale with salary increases every year for the first 3 years
Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
25 days annual leave, increasing to 27 after 3 years continuous employment
30% staff discount at Julian House charity shops
20% staff discount at Julian House bike workshops
A generous and competitive pension scheme
Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
Get in touch
If you have any questions about the Criminal Justice Service Manager role, please get in touch with Laura Dawes (Resourcing Assistant) on 07908496681. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you dont miss out!